Licensed Inside Sales Representative - Property and Casualty - Base Pay + Uncapped Bonuses

About the role

Join American Family Insurance as an Inside Sales Representative - Property & Casualty (Primarily Home) and build a sales career where you can grow, earn, and make a real difference for customers. You will work warm inbound leads with no cold calling. You will use a consultative approach to match customers with the right protection and help them make informed insurance decisions. You will receive strong hourly pay plus uncapped bonus potential and a portfolio of benefits that start day 1 as reward.

Responsibilities

• Quotes and sells insurance products to new and current customers.
• Advises prospects on appropriate insurance coverage and options relative to prospect circumstances and meeting the needs of the customer.
• Runs reports from various systems to verify accuracy of information provided by potential insured regarding insurance and driving history.
• Explains coverage and payment options to the customer.
• Responsible for outbound follow up on unsold internet leads which may have a likelihood of purchasing.
• Services existing customer policies as required including policy changes when customer service is not available.
• Follows up on underwriting department requests to ensure policy underwriting adherence and improve retention.
• Attends sales meetings, seminars or educational activities to stay current with market trends, regulations and maintain state licensing.

Requirements

• You are required to have an active Property & Casualty Producer's License or Personal Lines License. It needs to be an active resident state license.
• Candidates must live within 100 miles of one of these office locations: Madison, WI; Green Bay, WI; Phoenix, AZ; Minneapolis, MN; Akron, OH; Las Vegas, NV; or St. Joseph, MO, Dallas, TX.
• Must be available to work a full-time schedule of 5 days a week. After training new hire shifts will be evening shifts ending at 10:00pm CST Monday through Friday and ending at 7:00pm CST on Saturdays. Schedule includes 1 in 3 Saturdays, with a weekday off when a Saturday is worked.
• Internet speed and service must be maintained by the candidate and speeds must be a minimum of 100mbps download/10mbps upload.
• Travel Requirements: Up to 10%.

Qualifications

• Possesses a thorough understanding of company guidelines with the ability to communicate those guidelines to customers and other employees.
• Familiar with Microsoft Office applications.
• Excellent written and verbal communication skills.
• Able to multi-task with speed and accuracy.
• Organizational and problem solving skills.

Training

• Our next training class is scheduled to start on November 16th, 2026.
• Virtual training extends over a period of 4 months. The hours for training are 9:00-5:30 CT.
• We provide ongoing coaching, learning sessions, and resources to help you build confidence and sharpen your sales skills.

Pay

• Hourly pay of $25.00.
• Unlimited bonus/incentive potential. Average monthly bonuses at $2k, with top performing agents at $7k+.

Benefits

• Comprehensive medical, dental, vision and wellbeing benefits.
• Competitive 401(k) contribution.
• Pension plan.
• Annual incentive.
• 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees).
• Student loan repayment program.
• Paid-family leave.