Licensed HVAC Operations & Performance Manager
Varsity Zone HVAC of Charlotte · Charlotte, NC · 3 wk ago
On-siteAnalystFull-time
Pay
- Competitive Salary
- Performance Bonuses
- Company Vehicle
- Gas Card
- Company Phone
Benefits
- Paid Time Off & Major Holidays
- Health & Dental Benefits
- Growth and Advancement Opportunities
- Profit Sharing Equity
- Active HVAC license required (Heating Group 3 – Class I or equivalent)
- Proven experience in residential and/or light commercial HVAC operations
- Strong understanding of HVAC service, diagnostics, and installations
- Leadership experience managing technicians and field operations
- Ability to coach, train, and hold teams accountable
- Strong communication and organizational skills
- Experience with CRM and dispatch software preferred
- Enforce and continuously improve standard operating procedures (SOPs)
- Lead weekly team meetings, ride-alongs, and field check-ins with technicians
- Maintain a strong customer experience and protect the company’s brand reputation
- Support sales efforts by ensuring accurate diagnostics, proper recommendations, and smooth handoffs
- Assist with onboarding, training, and mentoring new hires
- Help develop and implement training curricula for technicians at all levels
- Ensure quality control, safety compliance, and licensing requirements are met
- Work closely with dispatch and office staff to optimize scheduling and workflow
Qualifications
Skills
About the Role
We’re looking for the right draft picks to join our team. Our team prides itself on finding the winning play for each customer. To do that, we surround ourselves with team members who understand the sweet science of the game: helping homeowners achieve a new level of comfort with their heating and cooling.