Licensed Health Insurance Agent

Responsibilities

• Handle inbound and outbound calls to assist members with health plan options and benefits.
• Guide eligible individuals through compliant health insurance enrollment processes.
• Utilize CRM and call center tools to document interactions accurately.
• Meet quality, sales, and productivity standards.
• Contribute to improving member experiences and health outcomes.
• Support and uphold the organization’s empathetic and innovative culture.

Qualifications & Skills

• Active health insurance license.
• Strong communication and customer service skills.
• Ability to explain complex insurance concepts clearly.
• Proficiency with CRM and call center software.
• Knowledge of healthcare operations and regulations is a plus.
• Commitment to quality and compliance standards.