Licensed Health Insurance Agent

Responsibilities

• Educate consumers on health plan options, benefits, and eligibility.
• Complete compliant enrollments via phone and digital channels.
• Utilize analytics-driven tools and scripts to assist members effectively.
• Protect PHI and adhere to HIPAA, CMS, and state regulations.
• Support member access to care and enhance overall member experience.

Qualifications & Skills

• Licensure in health insurance.
• Strong communication skills to explain complex information clearly.
• Ability to follow compliance standards and handle sensitive data securely.
• Adaptability to a fast-paced, member-focused environment.

Key Duties

• Educate members, process enrollments, ensure regulatory compliance, and contribute to improving access to care and member satisfaction.