Licensed Health Insurance Agent

Responsibilities

• Support healthcare payers by educating prospects and members on health plan options.
• Conduct needs-based assessments to recommend suitable plans.
• Complete accurate and compliant enrollments.
• Manage high-volume inbound and outbound calls efficiently.
• Document interactions thoroughly in CRM systems.
• Achieve performance goals related to quality, sales, and productivity.
• Enhance member experience and health outcomes through empathetic service.
• Contribute to a culture of innovation and continuous improvement.

Qualifications & Skills

• Active health insurance license.
• Excellent communication and customer service skills.
• Ability to handle high call volumes and documentation accurately.
• Strong understanding of health insurance products and regulations.
• Focus on quality, compliance, and meeting performance metrics.