Licensed Community Association Manager

Job Overview

As a Community Association Manager, you’ll be responsible for leading our entire on-site operation. You effectively manage working relationships with all departments across the property in order to ensure that company objectives are met. You partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills & Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction
• Bachelor’s degree in business or related field
• Certified and Licensed by the State of Florida for Community Association Management (CAM)
• Critical thinking, problem solving, judgement and decision-making abilities are necessary
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information
• Knowledge and ability to apply Florida Statutes and Community documents

Physical Requirements

• Ability to lift up to 50lbs following appropriate safety procedures
• Ability to stand, sit, walk, and occasionally climb
• Ability to respond to emergencies in a timely manner
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)

Schedule

Monday - Friday, 9:00am - 5:00pm

What We Offer

• Full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision
• Time off benefits, paid holidays, and a 401k with company match
• Occasional travel may be required to attend training and other company functions

Compensation

$75,000 annually

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Alternative Selection Process or Reasonable Accommodations

The Automated Employment Decision Tool (AEDT) is used in connection with the assessment or evaluation of candidates. The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. Candidates who require an alternative selection process or a “reasonable accommodation” may make a request through our designated contact channel national_recruiting@fsresidential.com. Requests for information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies, can be submitted to national_recruiting@fsresidential.com.