Licensed Clinical Therapist Manager

About the role

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. The Licensed Clinical Therapist Manager (Clinical Manager) oversees the day-to-day clinical operations within the North County Serenity House Residential Program, ensuring staff deliver high-quality client-centered and culturally competent services while managing resources effectively and maintaining compliance with regulatory standards.

Responsibilities

• Treatment Oversight: Lead clinical care oversight for the program and manage day-to-day clinical operations
• Ensure the retention and completion of all clients
• Engage with community partners and funding sources to maintain effective communication, collaboration, continuity, and quality of care
• Ensure that clinical staff deliver services with a strength-based, trauma-informed, client-centered, and culturally competent approach
• Utilize a client-centered approach when making program decisions
• Ensure that each client receives all the services outlined in the relevant contract
• Manage the proper handling and transfer of documents and records
• Manage quality assurance of charts and treatments plans
• Offer clinical consultation to staff on counseling procedures, treatment methodologies, and client interventions
• Ensure all clinical staff complete documentation in line with program requirements and in compliance with regulatory standards and agency policies
• Review clinical documentation and provide co-signature when necessary
• Manage clients’ records to ensure they meet high-quality standards and are kept up to date as part of the service provision

Additionally, the Clinical Manager will be responsible for people management, including interviewing, selecting, hiring, and terminating clinical staff employees, as well as providing ongoing feedback, coaching, support, and conducting formal performance evaluations.

People Management

• Interview, select, hire, and terminate clinical staff employees in collaboration with Human Resources
• Ensure that all clinical staff are in compliance with HealthRIGHT 360’s policies, procedures, position expectations, performance goals, and contractual requirements
• Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner
• Identify direct reports’ strengths and weaknesses and strive to develop each team member to their fullest potential
• Deliver and arrange training and resources to ensure that clinical staff are successful in their roles
• Ensure proper coverage of the program by creating work schedules and approving time away from work
• Deliver all communications necessary to all team members to remain current with HealthRIGHT 360’s policies and procedures and to inform them of quality-of-care concerns

Administrative

• Assist the Director by ensuring that services, projects, or program stay within agreed budgetary limitations
• Identify and mitigate potential risks related to patient care, staff safety, and regulatory compliance
• Develop strategies to minimize liability and ensure patient safety
• Develop and implement policies and procedures to ensure compliance with regulatory standards and best practices
• Understand HealthRIGHT 360’s strategic vision and find ways to implement and execute the vision at the treatment services level
• Provide back-up coverage for other supervisors and managers as needed and as assigned to ensure that program requirements are met
• Facilitate and attend meetings and development opportunities for clinical staff

Qualifications

• Master’s degree in Psychology, Counseling, Social Work, Marriage and Family Therapy, or related field from an accredited graduate school
• Valid licensure from the California Board of Behavioral Sciences as an LMFT, LPCC, LCSW for 2 years+
• Certification in clinical supervision or supervision eligible (highly preferred)
• Experience with Drug MediCal Systems implementation experience preferred
• Program and/or project management experience
• Experience with SUD and residential treatment preferred

Must complete background check and livescan clearance. We will consider for employment qualified applicants with arrest and conviction records.

Benefits

HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more! Employees qualify for public loan forgiveness programs and have access to training and professional development opportunities. The opportunity to work with mission-driven, compassionate colleagues and make a difference every day in the work that you do is also a significant benefit.

Schedule

The schedule for this position is: 9am-5:30pm (flexible business hours) and 12pm-8:30pm (1 shift a week, Wednesday, Thursday, Friday) Monday-Friday