License Examiner II / License Examiner II - 194507

About the role

Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? Are you looking for a career path in public service? If so, the Department of Motor Vehicles may have a position for you as a License Examiner. The team at DMV values teamwork, commitment, and excellent customer service. This position is located at the Spartanburg (87) Department of Motor Vehicles (DMV) Branch Office in Spartanburg, SC.

Responsibilities

• Administers road test examinations in all of the following class vehicles:
  • Class A: Any combination of vehicles with Gross Vehicle Weight Rating (GVWR) of 26,001 pounds provided the GVWR of vehicle being towed is in excess of 10,000 pounds.
  • Class B: Any single unit vehicle with a GVWR of 26,001 or more pounds, or any such towing vehicle not in excess of 10,000 pounds.
  • Class C: Any single unit vehicle or combination of vehicles that does not meet the definition of A or B, but that is either designed to transport 16 or more passengers including the driver or is placarded for hazardous materials.
  • Class D: Passenger vehicles and all non-commercial vehicles that do not exceed 26,000 pounds gross vehicle weight.
  • Class E: Non-commercial single unit vehicles and all non-commercial vehicles that do not exceed 26,000 pounds gross vehicle weight.
  • Class F: Non-commercial combination vehicles that exceed 26,000 pounds gross vehicle weight.
  • Class M: Motorcycles and CDLs if in a CDL Office.
• Determines applicant's physical and mental fitness and competency to safely operate motor vehicles.
• Administers written, oral, and automated examinations to determine applicant's knowledge of laws and driving procedures.
• Performs pre-trip inspection on the general working condition of vehicle operated by the applicant.
• Examines, accepts, prepares, enters, and prints all documents required in issuing driver licenses, beginner permits, and identification cards for all classes; original duplicate transfers, temporary and replacement vehicle registrations, license plates, permits and/or titles. This includes requests for repossessed, abandoned, salvaged, homemade, and rebuilt vehicles.
• Performs edits of the customer’s name and address fields.
• Processes Motor Vehicle Registration Requests.
• Researches suspension inquiries, modifies driver International Registration Plan, registration credentials, and issues automobile dealership licenses.
• Answers customer inquiries pertaining to driver, vehicle, registration, titling, and insurance requirements by phone and in person.
• Greets and directs customers to appropriate areas in the office.
• Collects all required fees and donations for the Donate Life Fund.
• Reconciles and prepares individual daily report and refund request documents.
• Computes vehicle sales taxes and makes weight adjustments to the vehicle record file.
• Receives, codes, and issues receipts for surrendered license plates; boxes surrendered plates and completes pick-up requests.
• Performs routine maintenance on equipment.
• Faxes, mails documents, and runs errands for the branch office that may include trips to the post office and making bank deposits.

Working Conditions

Road tests are conducted throughout the year in a variety of weather conditions including rain, wind, summer heat, and cold winter days. Testing begins in the early morning hours and continues through the early evening hours. The work requires sitting and/or standing for prolonged periods of time, walking, and constant talking. Exposure to warm or cold temperatures when working outside. Exposure to processing chemicals used in development of driver's license. The person holding this position may be required to relocate to an office within