Library Specialist

About the role

The Library Specialist position at Rappahannock Community College's Warsaw campus is a 29-hour per week, part-time staff position without benefits. The anticipated hourly pay rate is $15.00 - $21.00 per hour, commensurate with experience.

Responsibilities

• Delivering friendly and effective customer service to all library patrons, including students, faculty, community members, and college staff.
• Maintaining a high degree of professionalism during interpersonal communications.
• Using the Alma Library Management System to perform circulation duties, including creating new patron accounts and checking in/out library materials.
• Aiding students, faculty, and staff with the creation of RCC ID Cards.
• Assisting library patrons with the use of computers and software applications, including word processing software, web browsers, and online forms.
• Assisting library patrons with the use of copiers, printers, and scanners.
• Communicating library policies and guidelines to library patrons.
• Using electronic and print information sources to answer basic reference questions.
• Troubleshooting library technology to find solutions to technology problems.
• Aiding the Circulation Manager and the Acquisitions Manager with circulation and acquisitions-related duties, including shelving and organizing library materials, creating displays, and other duties as assigned.
• Aiding with Interlibrary Loan as needed.
• Aiding with the overdue notification and billing process as needed.
• Opening and closing the library on time.
• Accurately following library procedures, policies, and guidelines.
• Maintaining familiarity with the library’s print and electronic collection, the library website, and the library’s online research guides.
• Participating in library-related trainings and professional development.
• Working a flexible schedule, including evenings and weekends as needed.

Qualifications

• Experience delivering high-quality customer service.
• Experience communicating effectively verbally and in writing.
• Experience using a variety of computer applications and software.
• Experience performing work duties accurately and in a timely manner.
• Experience carrying out both independent and collaborative work duties.