Library Public Computer Lab Technician

Job Opening #: 161 | Number of Vacancies: 1 | Department: Library | Work Location: Farmington Public Library

Responsibilities

• Works under the supervision of the Library Computer Support Supervisor (Public Technology Coordinator).
• Available during peak use hours, which include weekdays, evenings, and weekends.
• Coordinates, organizes, and monitors use of public computers.
• Provides exceptional customer service and assists patrons with basic use of the library’s public computers, ensuring compliance with policies and guidelines.
• Plans, schedules, and instructs computer and technology appointments as needed.
• Uses knowledge of Microsoft Windows, Microsoft Office, Webmail, and the World Wide Web to perform duties.
• Masters library technology and assists employees and patrons with its proper use (audio‑visual systems, 3D printer systems, Cricut machines, etc.).
• Establishes and maintains effective working relationships with other employees, officials, and members of the public.
• Maintains regular attendance; supervision of other employees is not required.

Qualifications

• Subject to the City’s Drug and Alcohol‑Free Workplace Program (pre‑employment, post‑accident, reasonable suspicion, return‑to‑duty, and follow‑up testing).
• Valid driver’s license.
• Working knowledge of Microsoft Windows computers and the World Wide Web.
• Knowledge of Microsoft Office, Adobe Suite, macOS, and Apple products (desired).
• Comprehensive understanding of library procedures (attainable through on‑the‑job training).
• Comprehensive understanding of library technologies (attainable through on‑the‑job training).
• Knowledge of basic mathematical functions (addition, subtraction, multiplication, etc.).
• Ability to learn and operate the library’s computers to assist patrons with the online catalog, electronic databases, the internet, and other applications.
• Ability to communicate courteously and effectively with the public of all ages, abilities, and cultural backgrounds.
• Ability to establish and maintain working relationships with co‑workers, supervisors, other City personnel, and the public.
• Ability to follow verbal and/or written instructions.
• Ability to work under stress and handle stressful situations.
• Ability to meet deadlines.
• Ability to operate the tools and equipment listed.

Tools and Equipment

• Library computer system, personal computer and printers, calculator, photocopier, telephone.
• Various computer‑numerical‑control machines (3D printer, laser engraver, sublimation printer, televisions, etc.).

Physical Demands

While performing the duties of this job, the employee is frequently required to walk, sit, talk, and hear. Occasionally the employee must operate objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and lift or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment is generally quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

Hiring Salary: $14.00 per hour | Pay Grade: Temporary

Schedule

Days worked: Varies | Hours worked: Varies. Must be available during peak use hours, including weekdays, evenings, and weekends.