Library Page - St. Agnes Library

About the role

The New York Public Library seeks Library Pages to support its mission of providing free books, information, ideas, and education to all New Yorkers. This position offers valuable learning experiences and the opportunity to contribute to the library system.

Responsibilities

• Projects a positive and courteous attitude to the public by providing exceptional customer service
• Sherds and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
• Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
• Aids patrons with basic computer, internet and audio/visual equipment usage
• Locates and prepares library materials requested by patrons
• Aids staff with checking materials for damage and removing them from the shelves
• Helps set up public spaces for events and programs
• Performs other related tasks as needed

Requirements

• Currently enrolled as a student in an accredited educational program
• Proper employment certificate for minors under 18 as required by NYS law
• Strong organizational skills and ability to follow detailed instructions in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and technology skills such as Microsoft Office Suite and Google Applications
• Preferred qualifications include troubleshooting basic computer and printer issues, experience with eReaders and library technologies, and ability to speak foreign languages

Skills

• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills
• Excellent customer service skills
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and technology skills
• Preferred qualifications include troubleshooting basic computer and printer issues, experience with eReaders and library technologies, and ability to speak foreign languages

Benefits

The library page position includes access to the Library Page Fellowship Program, a career growth development program designed to empower youth as they shape their careers. The program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.

Pay

$17.00 / hour

Schedule

14 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.