Library Page - Spuyten Duyvil Library

About the role

The New York Public Library has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. As a Library Page, you will help support this mission while gaining valuable experience to determine if a library career is right for you. This position offers access to a wealth of knowledge and experience, allowing you to develop a strong work ethic, reliability, and excellent communication skills. You will serve as an ambassador for the library, providing exceptional customer service in a dynamic environment.

Compensation: $17.00/hour. This is a part-time position scheduled for 14 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.

Responsibilities

• Project a positive and courteous attitude to the public by providing exceptional customer service.
• Shelve and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order.
• Answer in-person inquiries, help patrons locate materials, and refer them to the appropriate staff for assistance.
• Assist patrons with basic computer, internet, and audio/visual equipment usage.
• Locate and prepare library materials requested by patrons.
• Assist staff with checking materials for damage and removing them from shelves.
• Help set up public spaces for events and programs.
• Perform other related tasks as needed.

Requirements

• Current enrollment in a degree program at an accredited school.
• Proper employment certificate for minors under 18 as required by NYS law.
• Ability to accurately and efficiently sort and arrange items in alphanumeric order.
• Strong organizational skills and ability to follow detailed instructions in a fast-paced environment.
• Excellent customer service skills and the ability to work with a diverse patronage.
• Superb interpersonal and communication skills.
• Strong problem-solving skills and demonstrated ability to work as part of a team.
• Demonstrated reliability and professionalism.
• Basic computer and technology skills, such as Microsoft Office Suite and Google Applications.

Preferred Qualifications

• Ability to troubleshoot basic computer and printer issues.
• Experience with eReaders and library technologies.
• Ability to speak foreign languages.

Core Values

• Be Helpful to patrons and colleagues.
• Be Resourceful in solving problems.
• Be Curious in all aspects of your work.

Physical Duties

• Moderate lifting required (up to 25 lbs).
• Pushing book trucks.