Library Page - Multiple Locations - 12 and 15 Hours

About King County Library System (KCLS)

KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs. Approximately 1,000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach, programs, and virtual assistance. Our service area includes cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.

Of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language. The King County Library System values the diverse perspectives, lived experiences, and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply, including BIPOC, immigrants, refugees, women, LGBTQIA+, individuals with disabilities, veterans, etc.

Position Summary

Library Pages play an essential role in creating welcoming, organized library spaces for our communities. In this position, you'll accurately and efficiently handle, sort, and shelve library materials, helping ensure patrons can easily find what they're looking for. You'll also maintain the overall appearance and organization of the library by keeping shelves orderly, straightening books and materials, and helping keep public spaces clean and inviting. Additionally, you will have the opportunity to build positive relationships with both coworkers and patrons from all backgrounds.

Examples of Duties

Essential Duties/Major Responsibilities:

• Shelves and maintains order of materials
• Moves, distributes and assists with processing of incoming and outgoing materials manually and using materials handling equipment
• Assists with opening, maintaining and closing libraries, including equipment and grounds activities
• Prepares rooms for meetings and assures that accessories needed for meetings are available
• Inspects materials for damages and process accordingly
• Assists with program setup and takedown
• Assists with displays and assigned projects and programs
• Provides minimal directional assistance to patrons. Refers other questions

Secondary Duties:

• Participates in activities such as committee work, training, staff meetings, etc.
• Performs other related duties, as assigned

Core Competencies

• Customer Focus: Primarily focused on customer needs, able to deliver high quality, value added services. Constantly strives to find new ways to increase customer satisfaction and understanding, foster equitable services, and forge meaningful connections.
• Valuing Diversity: Manages relationships with all kinds and classes of people inclusively and equitably; respects, values, and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn from differences.
• Ethics, Values, and Judgment: Exercises best judgment, trustworthiness, and professional standards of conduct; consistently demonstrates organizational values, moral principles, and accountability in behavior, character and action. Defends intellectual freedom and patron confidentiality.
• Professional & Technical Knowledge: Demonstrates proficiency in professional and technical skills and/or knowledge in position-related areas; purposely keeps up with current developments and trends in areas of expertise, in order to foster personal success and connections for others.
• Approachability: Listens more than they talk; allows appropriate time for interactions; purposely builds rapport, sets positive tone and exhibits confidence by body language and speech. Maintains boundaries.
• Work Quality: Inspires and strives for excellence in all aspects of work including setting high standards of performance for self and others; ensures that results are complete and accurate; exhibits attention to detail.
• Teamwork/Collaborating: Works cooperatively and productively with others to achieve goals and deliverables. Is aware of, utilizes and celebrates their own and team member's strengths and differences.

Desired Minimum Qualification

Any combination of education and experience that allows the successful performance of the job. Ability to read English and sort in alphanumeric order; ability to learn the Dewey Decimal System.

Physical Demands & Work Environment

Physical Demands: While performing the duties of this job, the employee is constantly using hands to grasp objects and lift individual books, frequently required to stand and walk and reach at all levels with hands and arms, frequently repetitive to shelve books and up to frequently will bend. The employee will frequently lift/carry 3 pounds, occasionally up to 20 pounds and seldom up to 35 pounds. Will occasionally push/pull carts using moderate force and frequently push/pulls with light force to straighten books.

Work Environment: Work is performed primarily indoors though the position may include outdoor tasks such as managing exterior book drops or removing light debris from walking, landscaped or parking areas. May encounter situations that involve patrons with behavioral issues. Varied work hours, including weekends and evenings, which may change periodically.