Library Assistant II - Substitute Pool
City of Pittsfield · Pittsfield, MA · 1 mo ago
OTHRPart-time
Responsibilities
- Provides public desk coverage as applicable, including assisting library users in answering reference questions of lower to moderate complexity, assisting patrons locating and using department materials and equipment, and maintaining public discipline and decorum
- Prepares overdue and lost lists for mailing
- Affords assistance with program planning and execution
- Affords assistance with and instruction in use of the public computer reservation system, the public computer printing system, and the scanning service
- Affords assistance with and instruction in searching the library online catalog and placing holds
- Circulates library technology items and affords assistance in accessing the library WiFi service
- Performs other special projects as assigned, both one-time and ongoing
Qualifications
- A high school diploma is required, with some college or technical school course work desired, or one year of related experience and/or training or an Equivalent Combination Of Education And Experience
- Computer Skills including use of mouse and touchpad; basic internet searching; and the steps involved in simple computer use, including logging in, saving, printing, troubleshooting, etc.
- Familiarity with the library's online catalog and basic circulation functions or aptitude for being trained in its use
- Demonstrated problem-solving skills
- Demonstrated patience and skill in dealing with children and the general public