Library Assistant (Hourly)

Austin Community College is a public two-year institution serving a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college and seek to recruit and retain a workforce that values intellectual curiosity, promotes equitable access to educational opportunities, and cares about student success.

About the role

Reports to the Head Librarian and is responsible for performing circulation desk computer operations and assisting patrons with directional information. Works at the circulation desk; checks materials in and out; answers phone; and makes phone contact with other Library Services departments regarding circulation desk functions. Collects money and gives receipts for fines; releases student records which have been placed on hold. Opens and/or closes library; keeps statistics; monitors security system, maintains library equipment, and picks up, sorts and delivers mail when appropriate.

Responsibilities

• Performs office duties in support of faculty, staff, and/or student efforts, including word processing, data entry, maintaining files, processing mail, and duplication.
• Gathers, compiles, and enters data, producing routine reports and documents.
• Produces handouts, fliers, newsletters, brochures, manuals, and other documents.
• Answers the telephone, routes calls, or takes messages; responds to and/or directs inquiries in person or on the telephone.
• May input budget figures, prepares requisitions, logs and tracks expenditures, takes payments, or issues invoices or bills.
• Maintains tracking systems and logs.
• Operates office equipment such as copiers and fax machines.
• Perform work experience circulation desk duties: including checking materials in/out, collecting fines, updating patron records, answering the phone, and removing student holds.
• Perform collection and stack maintenance duties: including shelving of materials, shelf reading, light cleaning, and other assigned tasks.
• Provide support for Librarians and Library Assistants.
• Complete word processing and data entry tasks.
• Other duties, and special projects, as assigned.

Requirements

• Office procedures and practices.
• Customer service techniques.
• Working knowledge of computers and computer applications.

Skills

• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.
• Maintaining an established work schedule.
• Effectively using interpersonal and communication skills.
• Effectively using organizational and planning skills.
• Entering data, maintaining files, and performing other clerical duties.
• Effective customer-orientation when working with a multicultural population.
• Ability to file accurately – numerically and alphabetically.
• Ability to work in a team environment.
• Ability to understand and follow detailed instructions.
• Ability to communicate effectively.
• Ability to perform quality customer service at a public service desk.
• Ability to conform to an established work schedule.

Preferred Qualifications

• Knowledge of Library of Congress Classification System.
• Experience with online circulation systems such as SirsiDynix.
• Library customer service experience.
• Use a variety of spreadsheet, word processing, database, and presentation software.
• May also use social media, work with desktop publishing, and update webpages.
• Related work experience in a Library or Bookstore.

Physical Requirements

• Ability to sit or stand for extended periods of time.
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
• Ability to lift and carry up to 35 pounds and maneuver book trucks.

Safety

• Work safely and follow safety rules.
• Report unsafe working conditions and behavior.
• Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Pay

$23.00/hour

Schedule

Up to 19 hours per week