Library Assistant 2
Northwestern University · Chicago, IL · 3 wk ago
OTHR$18.42–$23.4/hrFull-time
Target hiring range for this full-time, permanent position is $18.42–$23.40 per hour. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, abilities, internal equity, and market data.
About the Role
The Pritzker Legal Research Center of Northwestern Pritzker School of Law invites applications for the Evening Circulation and Fulfillment Assistant. Located in the heart of the Gold Coast on Northwestern’s Chicago campus, the Center supports the research and instructional needs of more than 900 J.D. and LL.M. students and 90 residential faculty. The successful candidate will join a collaborative team of librarians and staff and must have a strong sense of responsibility and reliability.
Responsibilities
- Circulation and Access
- Perform full range of circulation functions including charging and discharging items, processing fines, placing holds, requesting items from other Northwestern libraries, and helping patrons search for items.
- Maintain student lockers.
- Report library facilities and maintenance requests to appropriate departments.
- Supervise students in this capacity.
- Collection Maintenance
- Perform full range of duties to maintain physical collection, including shelving, sorting, shifting, shelf reading, reclassifying items, locating missing books, and book repair.
- Supervise students in this capacity.
- Materials Retrieval and Request Fulfillment
- Perform full range of duties related to patron requests including retrieving items from open and closed stacks, processing reserves, document scanning, fulfilling interlibrary loan requests, and delivery of materials.
- Opening and Closing
- Close the library on weekdays and open the library periodically during intersession periods and summer months.
- Closing and opening duties include locking/unlocking various library staff and patron areas, main doors, computer lab, and copy rooms; turning on/off lights throughout facility; receiving and processing newspapers; turning on/off circulation desk equipment.
- General
- Participate in other library support services involving collection processing, library records, and new initiatives as needed.
- Supervise 1–2 staff members.
- Perform other duties as assigned.
Requirements
- A high school diploma or equivalent.
- 2 years of administrative support or other relevant experience.
Skills
- Exceptional reliability and demonstrated reliability in prior work experience.
- Excellent oral and written communication skills and organizational skills.
- Ability to establish and maintain excellent working relationships with library users, especially students, coworkers, supervisors, and law school staff members.
- Careful attention to detail.
- Ability to work both independently and as part of a team.
- Flexibility and commitment to providing outstanding customer service.
- Ability to use Microsoft Office software.
- Strong interpersonal skills and ability to establish positive working relationships with a wide variety of people.
- Strong sense of responsibility and reliability; ability to assume responsibility for entire library facility during off-peak hours.
- Ability to perform physically demanding tasks such as shifting books and pushing book carts.
Preferred Qualifications
- Bachelor’s degree or higher.
- Library circulation experience.
- Experience in an academic library environment.
- Facility using library research databases and integrated library systems such as Alma.
- Proficiency with digitization software.
- Familiarity with legal resources.
- Successful customer service experience in an organization that values a positive customer experience.
Benefits
- Health, dental, vision, disability, and life insurance.
- Paid vacation, holidays, medical/sick leave, and parental leave.
- Tuition benefits for the employee and dependents.
- Pre-tax and flex spending accounts for commuting and dependent care.
- Retirement savings options.
- Wellness programs.
- Work-life and wellness programs, including flexible work arrangements, childcare, and senior/adult care support.
- Professional growth and development resources.
Pay
$18.42–$23.40 per hour.