Lia Toyota Rockland - Assistant Service Manager/Dispatcher

About the role

Responsible for managing the service department operations, ensuring efficient workflow and customer satisfaction.

Responsibilities

• Oversee daily service operations including scheduling, diagnostics, repairs, and maintenance.
• Manage and train team members to ensure high-quality service delivery.
• Communicate effectively with customers to resolve issues and provide exceptional service.
• Ensure compliance with all safety and quality standards.

Requirements

• Bachelor’s degree in automotive technology or related field.
• Minimum 3 years of relevant experience in automotive service management.
• Proven leadership skills and ability to manage a team.
• Strong communication and problem-solving abilities.

Qualifications

• Valid driver’s license.
• Knowledge of automotive repair procedures and diagnostic tools.
• Experience with customer service and conflict resolution.

Skills

• Effective time management and organizational skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Benefits

• Comprehensive health insurance coverage.
• Flexible schedule with opportunities for remote work.
• Professional development opportunities and training programs.

Pay

• $X per hour, depending on experience.

Schedule

• Monday through Friday, 8:00 AM - 5:00 PM.

Contact

To apply, please fill out the form below or contact us at [Contact Information].

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