LFTG Personal Shopper PT

About the role

You will join a high-energy and fast-paced team that supports Lowes Foods To Go—our online ordering program that guests call “life-changing.” As a Personal Shopper, you will masterfully and efficiently pick orders for guests, build relationships to understand their needs and preferences, and gain hands-on experience in eCommerce, logistics, information technology, customer service, and grocery retail. You’ll also support creative marketing and outreach programs that help achieve eCommerce goals for your store.

The ideal candidate is naturally outgoing and energetic, capable of positive and genuine interactions with Lowes Foods guests. Enjoy great pay, flexible hours, and an entertaining, fun work environment while making a real difference in your local community.

Responsibilities

• Pick guests’ orders based on operational guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently and purposefully when picking, staging, and carrying out orders.
• Properly greet and review orders with guests.
• Effectively and safely handle, bag, and load orders.
• Record any variances on guest pick lists.
• Maintain appropriate records applicable to the position and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain the LFTG station, including all equipment.
• Communicate any service issues with support resources and store management.
• Conduct in-store promotion of the program.
• Periodically assist with and/or conduct marketing within the community.
• Provide in-store guest service as needed (bagging, helping locate products, cleaning).
• Maintain a professional appearance and attitude at all times.
• Perform all other duties assigned by management.

Requirements

• Friendly, energetic, genuine, and outgoing personality.
• Strong people skills with the ability to communicate clearly, professionally, and concisely.
• Ability to work well with others, especially those with differing personalities and viewpoints.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and take direction.
• Ability to walk, bend, kneel, and stand for extended periods of time.
• Ability to effectively communicate with and take direction from supervision.
• Ability to work well with (or learn how to work well with) computers, handheld Android/iOS devices, and basic Microsoft Office skills.
• Ability to perform basic troubleshooting for systems and/or mechanical issues, with assistance from our Guest Service team.