Level 2 Virtualization Engineer

The Level 2 Virtualization Engineer will provide operational and technical support for virtualization platforms, ensuring system stability while contributing to improvements, automation initiatives, and infrastructure optimization. The role requires strong troubleshooting skills, collaboration with engineering teams, and a proactive approach to maintaining reliable environments.

Responsibilities

• Provide Level 2 support for VMware and/or OpenShift Virtualization platforms.
• Troubleshoot incidents and technical issues across VMware vSphere, vCenter, and equivalent virtualization environments.
• Support the design, implementation, and improvement of virtualization solutions.
• Maintain platform performance, capacity, availability, and overall system health.
• Identify opportunities to optimize virtualization environments and implement improvements.
• Collaborate with Level 3 engineers and other IT teams to resolve complex technical challenges.
• Participate in an on-call rotation to provide after-hours operational support when required.
• Contribute to infrastructure automation initiatives using tools such as Terraform, Ansible, or similar technologies.
• Support reliable system operations by following best practices for monitoring, maintenance, and continuous improvement.

Requirements

• Hands-on experience supporting virtualization platforms.
• Strong troubleshooting abilities.
• Understanding of modern infrastructure technologies.
• Experience troubleshooting virtualization platforms and resolving infrastructure issues.
• Familiarity with infrastructure automation tools such as Terraform and Ansible.
• Knowledge of Veeam or similar backup technologies (preferred).
• Effective communication skills in English; German language skills a plus.
• Ownership mindset with the ability to manage tasks from identification through resolution.
• Ability to simplify complex problems, prioritize effectively, and adapt in a fast-changing technical environment.
• A collaborative approach with a commitment to supporting teammates and contributing positively to team culture.

Benefits

• Competitive salary package based on experience, skills, and qualifications.
• Health benefits, including medical support and wellness resources.
• Salary continuation during periods of illness.
• Work-life balance initiatives, including additional paid holidays, family-related benefits, and flexible programs.
• Opportunities for professional growth and development within a technology-focused environment.
• Employee referral rewards program.
• Opportunity to work with modern virtualization technologies and contribute to large-scale infrastructure improvements.
• A supportive and inclusive workplace culture focused on collaboration and innovation.