Level 2 NOC Systems Administrator – Linux/Unix Focus

Job Summary

What success looks like in this role: Provides advanced Linux/Unix systems administration in a 24×7 NOC environment. Handles Level 1 escalations, performs deep troubleshooting, executes system maintenance, and ensures reliability of Linux/Unix-based infrastructure across multiple locations.

Key Responsibilities

• Administers Linux/Unix development, test, and production servers including reloading, re-imaging, patching, configuration, and shell-level maintenance.
• Diagnoses and resolves complex Linux/Unix OS, service, and connectivity issues.
• Performs daily monitoring of Linux/Unix systems, services, and performance; initiates proactive remediation.
• Installs, removes, and upgrades Linux/Unix packages using native package managers (yum, apt, rpm, etc.).
• Owns Level 2 Linux/Unix-related tickets through resolution, including root cause analysis.
• Provides system evaluation reports and contributes to operational recommendations for Linux/Unix environments.
• Updates system records, ensures licensing compliance, and maintains accurate configuration data for Linux/Unix assets.
• Creates runbooks and how-to guides; trains Level 1 analysts on Linux/Unix procedures.

Requirements

• BA/BS degree and 2–4 years of relevant experience OR equivalent combination.
• Strong experience with Linux/Unix troubleshooting and server administration.
• Ability to support 24×7 operations and rotating shifts.

Qualifications

• U.S. Citizenship and U.S. residency required.
• May also hold Windows credentials if permitted.

Shift Timings

• Shift 1: Monday - Friday 7am - 4pm EST
• Shift 2: Monday - Friday 3pm - 12am EST
• Shift 3: Monday - Friday 11pm - 8am EST
• Weekend Shift 1: Saturday & Sunday - 7am - 8pm EST
• Weekend Shift 2: Saturday & Sunday - 7pm - 8am EST

Pay

N/A

Schedule

• Shift 1: Monday - Friday 7am - 4pm EST
• Shift 2: Monday - Friday 3pm - 12am EST
• Shift 3: Monday - Friday 11pm - 8am EST
• Weekend Shift 1: Saturday & Sunday - 7am - 8pm EST
• Weekend Shift 2: Saturday & Sunday - 7pm - 8am EST

Benefits

N/A