Level 1 Car Wash Supervisor
Henley Car Wash · Ocoee, FL · 1 mo ago
Management$16.5–$25/hrFull-time
Key Objectives & Responsibilities
- Lead the team to AquaSonic brand standards, guided by our core values.
- This role encompasses 20% leadership and 80% operations.
- Train, develop, and lead new team members and fellow teammates, ensuring clear communication on daily responsibilities.
- Educate customers on our Unlimited plans and ensure team members are well-versed in membership details.
- Uphold a safe working environment and strictly adhere to safety protocols.
- Proactively ensure smooth operations, holding team members accountable to the AquaSonic playbook.
- Provide customers and members with a safe and efficient experience, processing vehicles with a warm smile.
- Maintain impeccable cleanliness and always uphold building standards.
- Assume the role of Manager on Duty when Managing Partner or Operations Manager is not onsite, overseeing shift operations and ensuring timely cleaning and maintenance at close.
- Exhibit world-class customer service skills and maintain a positive demeanour.
- Demonstrate a strong work ethic, exceptional communication abilities, and a genuine passion for outdoor work.
Person Spec & Key Competencies
- Confident, self-starting individual passionate about training, developing, and leading high-performance teams that deliver exceptional hospitality and customer service.
- Hands-on leadership style with exceptional interpersonal and communication abilities.
- Reliable and goal-driven with open availability (including weekends).
- Openness to feedback and dedication to self-improvement.
- Sales experience is advantageous.
- Curiosity-driven with a willingness to learn from others.
- Ability to stand, bend, lift, and carry up to 50 pounds with access to reliable transportation.
Salary & Benefits
- Full-Time opportunities
- Starting Wage $16.50 an hour plus commission and bonuses
- Pathways to advancement: Management and Corporate roles
- Access to comprehensive benefits package: Health, Dental, Vision
- 401K retirement plan (21+ year old and up)
- Paid Time Off (PTO)
- Tuition reimbursement and ongoing education support
- Vibrant company culture
- Complimentary car wash services