LensCrafters - Vernon Rockville, CT - Licensed Optician

Major Duties & Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Takes & records measurements, accurately adjusts/fits eyewear with attention to detail, ensures finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurately & thoroughly uses technology despite time pressure & customer volume, exceptional product knowledge, uses appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strives to achieve exceptional results on Brand KPIs & competencies
• Takes pride in store appearance, helps to keep store clean, attractive & organized
• Informs management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adheres to company policies & procedures, including discounts, promotions & inventory management

Basic Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

PREFERRED QUALIFICATIONS

• Previous customer service & retail experience

Total Rewards

LensCrafters offers a comprehensive benefits package that includes health care, retirement savings, paid time off/vacation, and various employee discounts. You may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.

About the Role

At LensCrafters, we believe in creating a welcoming environment where everyone feels valued and supported. Our mission is to provide top-notch vision care services while fostering a culture of continuous learning and growth.

Qualifications

This position requires a high school diploma or equivalent, state licensure, optical dispensing experience, strong customer service skills, and familiarity with current fashion trends and technology. Previous customer service and retail experience is preferred.

Skills

The ideal candidate should possess excellent communication and problem-solving skills, along with a passion for helping others achieve clear vision. Proficiency with technology and a proactive attitude are also essential.

Benefits

We offer a range of benefits to support your well-being and career growth, including health insurance, retirement plans, and flexible vacation time. Additionally, you may have the opportunity to earn bonuses and commissions based on performance.

Pay

Employee pay is determined by multiple factors, including location, experience, qualifications, skills, and local minimum wage requirements. A competitive bonus and/or commission plan may also be offered.

Schedule

This is a casual part-time position, with hours to be determined based on the needs of the store and the individual’s availability.