Lending System Administrator - Business/Commercial Lending (Onsite)

Responsibilities

• Ensure all data and lending systems operate effectively and efficiently in a safe and secure environment.
• Achieve system upgrades and communicate with management and department staff on system upgrades including release notes.
• Ongoing contact with vendors and LOS provider on future updates and enhancements.
• Gain financial services industry knowledge (prefer lending) and understand the business environment and trends.
• Investigate current system design workflow and determine if enhancements are available.
• Facilitate the review and implementation of using a third party vendor.
• Create and manage reports for department including tracking service level agreements and KPI’s.
• Ensure system is operating to manage compliance alerts for the appropriate user roles.
• Possess exceptional collaborative skills internally with branch/departmental staff as well as cross-functionality with various departments to problem-solve and advance ideas and innovation.
• Gather and analyze data in support of business cases, proposed projects, and systems requirements.
• Develop and execute test plans for both in-house and third-party vendor enhancements, bug fixes, and large-scale implementations.
• Provide release direction and support including research, analysis, review, development, implementation, and monitoring of new or revised systems.
• Perform project management activities on various initiatives.
• Identify and implement process improvements throughout the department.
• May assist in creating procedural documentation for lending department.
• Participate in disaster recovery and business resumption planning and testing.

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Engineering or related field.
• Minimum of three years of work-related experience.
• Experience with consumer, real estate, and commercial originations platforms and collections platforms is preferred.
• Strong knowledge and understanding of project management skills, information technology processes, and financial institution’s operational processes.
• Experience with Keystone, Meridianlink, Temenos lending/collection, Abrigo, and Empower platforms is a plus.