Lending Products Department Manager

About the role

The Lending Products Manager works within Hawaii State Federal Credit Union’s Product Strategy Department. You will be responsible for making data-informed, member-focused decisions to drive the strategic direction for growing and evolving the consumer loans product portfolio as well as debit and credit card products. In this role, you will dream big, be curious, and utilize data and trends to make strategic recommendations for HSFCU’s lending products. You will work with an inspired department to manage and grow existing product lines, while recommending new product lines and exploring new growth opportunities on an ongoing basis. This position is located at our HSFCU Headquarters in Downtown Honolulu.

Responsibilities

• Own the performance, growth, and direction of consumer lending and card products, using data and insights to inform strategic recommendations.
• Lead product launches, campaigns, or changes from concept through implementation, measurement, and lessons learned.
• Partner with internal teams and external vendors to execute strategic initiatives and product enhancements.
• Leverage data to create forecasting and scenarios based on strategic choices; analyze data over time and communicate results across the organization.
• View product experience through a member-centric lens, providing recommendations to enhance the lending or cards experience.
• Monitor regulatory trends, communicate risks, and keep awareness of product trends and new opportunities.

Requirements

• 6+ years of experience in strategic execution, management, or influence of consumer products or services at scale.
• Demonstrated experience building and navigating relationships across a diverse set of stakeholders to influence and catalyze product strategies.
• Advanced knowledge of consumer lending products including auto loans, personal loans, credit cards, lines of credit, and home equity lending products.
• Knowledge of product management principles, market research methodologies, competitive analysis, and strategic planning processes.
• Understanding of digital banking channels and evolving consumer financial services trends.

Preferred Qualifications

• Understanding of lending operations, underwriting principles, credit risk management, and portfolio performance measures.
• Analytical and financial acumen, with the ability to interpret portfolio data, market trends, member behavior, and financial performance metrics.

Benefits

• Competitive Compensation: Competitive pay, merit increases, and incentives.
• Health Coverage: Full-time employees receive 100% coverage for medical and dental premiums, plus 50% towards covering family members. Pre-tax deductions for Flexible Spending Plans available after 6 months.
• Paid Time Off: 13 paid holidays each year, plus Election Day and up to 2 full days off for Community Service. PTO accrual increases with tenure.
• Retirement Savings: 401(k) plan with up to 10% employer contributions, including a 6% match and profit sharing after the first year.
• Transportation Subsidy: 100% bus pass reimbursement or up to $100 subsidy towards parking, with pre-tax deductions.
• Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
• Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities: In-person and online training programs, workshops, career development assistance, and tuition assistance.
• Work Environment: Modern headquarters with a focus on wellness and productivity, inclusive culture, and teamwork described as an 'ohana' or family atmosphere.

Pay

Base Annual Salary Range: $86,800 - $113,925 per year. Final compensation determined based on experience, skills, and internal equity.