Lending Product & Credit Policy Analyst

PRIMARY DUTIES & RESPONSIBILITIES

• Manage and develop product lending guidelines and matrices by designing, testing, and updating lending criteria (e.g. LTV, credit score thresholds, and DTI limits)
• Organize launch of new lending products while maintaining investor or secondary market guidelines.
• Provide product assessments and comparisons
• Cook up and manage new product rollout
• Maintain investor guidelines and coordinate announcements of changes to the floor
• Poll investors for guideline clarification
• Review “Ask the UW” questions for first level response
• Review exception queue for first level response
• Act as the bridge between sales, underwriting, compliance, and secondary markets to roll out program changes seamlessly

SKILLS & ABILITIES

• Subscribe to a no drama workplace
• Subscribe to the mission of creating a truly customer and team member centric environment
• Love to come into work every day and win
• Highly motivated, self-starter with ability to work independently under minimal supervision, and as a team player
• Clear, effective interpersonal skills, written and verbal communication skills
• Ability to work in a fast-paced, multi-tasking environment and manage to multiple deadlines
• Strong analytical, problem solving and creative thinking skills
• Ability to learn and adapt to guideline changes
• Strong organization, follow through and time management skills
• Excellent attention to detail with commitment to accuracy and quality
• Dependable, responsible and able to use good judgement
• Strong phone skills, easily building rapport and connection with customers

QUALIFICATIONS & EXPERIENCE

• High School Diploma or GED required; Bachelor’s degree preferred
• 2-3 years’ experience in mortgage lending product development, credit risk, policy analysis or secondary marketing
• Underwriting experience a plus
• Must have deep understanding of the mortgage industry, including market trends and regulatory requirements
• Thorough understanding of agency & investor underwriting guidelines, policies and procedures
• Proven ability to manage project timelines
• Experience working with cross-functional teams
• Basic math skills: ability to add, subtract, multiply, and divide in all units of measure
• Strong proficiency in Microsoft Excel (data modeling/exception tracking)
• Familiarity with Loan Origination Systems (LOS) and policy management platforms