Leisure Travel Advisor

Grow your career with Boscov’s Travel! We are looking to expand our Travel Team and currently have a full-time, in-office opening for an energetic, friendly, and motivated Leisure Travel Advisor who is passionate about helping others create lifetime memories.

About the role

Boscov’s Travel has been making dreams come true for over 52 years. If you have a passion for travel but lack experience, we offer a 10-week in-depth training course to teach you everything you need to know. While two years of leisure travel selling or sales/customer service experience is ideal, we are willing to train the right candidate.

Responsibilities

• Discuss and coordinate travel goals as requested by or outlined to clients, including booking all travel documentation and establishing budgets.
• Maintain awareness of all current travel restrictions and safety protocols for all modes of transportation and destinations.
• Use travel software to book all aspects of the client's trip, including travel insurance.
• Support the travel team with day-to-day administration of the travel program.
• Make travel arrangements and assist customers with planning and booking.
• Manage relationships with key travel vendors.
• Delight customers by ensuring teams provide an accurate and high-quality experience.
• Deliver extraordinary everyday moments to customers by booking travel, with a key focus on domestic and international air, car, and hotel travel arrangements.
• Create domestic and international travel arrangements for clients, including air, hotel, and ground transportation.
• Understand or be willing to learn about industry standards and best practices for travel, payment, and expenses.

Requirements

• 2 years’ leisure travel selling experience (preferred but not required for the right candidate).
• Air travel booking automation experience (Sabre preferred).
• Strong knowledge of computer reservations systems.
• Knowledge of travel, both domestic and international (significant personal travel experience a plus).

Skills

• Ability to prioritize and multitask.
• Customer relationship management.
• Excellent organizational and communication skills.

Benefits

• Generous starting salary with weekly pay.
• Comprehensive benefits package, including medical and dental.
• Paid vacations and personal days.
• Liberal employee discounts on both travel and in Boscov’s department store.