Leisure Operations Support - GDS: Sabre

Overview

This position is a 100% Remote Position Overview As a member of the North American support team, you will need a strong GDS background with at least 5 years GDS experience (Sabre required, Additional GDS helpful) is needed for a leisure support hybrid role. We are looking for someone with proven GDS and invoicing skills to work with leisure agents and Independent Contractors.

Expedition Expectations

• Work closely with both the Advisor support and Air teams in both US and Canada
• Respond to written requests in timely fashion
• Issue domestic and international tickets for leisure agents/ICs
• Issue group space, individual reservations, exchanges and partial refunds as needed
• Look for lowest fares and research airline contracts for negotiated commissions
• Cook up seat assignments
• Resolve issues with invalid invoices in GDS/assist with new invoice requests in Sabre
• Aid in tracking commission

Passport to Success

• 5+ years GDS /Travel Agency experience (GDS: Sabre required)
• Ability to thrive in a fast paced, team environment
• Proficiency in Microsoft Office Software
• GDS Experience with Sabre required and alternate GDS(Apollo/Amadeus/Wspan) a plus
• Demonstrated professional customer service skills
• Attention to Detail
• Pragmatic and self-disciplined
• Capability of maintaining a favorable company image when interfacing with outside sources
• Pioneering pursuit of learning and self-development
• Proven ability to manage responsibilities in a manner to result in lower costs and better efficiency for the company
• Capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
• Effective oral and written communications skills
• Organizational skills that result in high productivity

Benefits

Onboard In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

About the Company

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List.

Equal Opportunity Employer

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

Contact Information

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.