Legal Support Assistant

About the role

We're looking for a collaborative, detail-oriented Legal Support Assistant to join our team and help deliver an exceptional employee experience. In this role, under minimal supervision, provide high-impact administrative support to lawyers, paralegals, legal and executive assistants, and assigned teams. Deliver exceptional, confidential service to internal and external clients while expertly triaging requests, streamlining workflow, and solving problems with sound judgment.

Responsibilities

• Proactively partner with internal and external clients to understand needs, recommend solutions, and deliver seamless, high-quality service.
• Triage and manage on-site requests, quickly allocating resources and leveraging firm tools, best practices, and sound judgment to keep work moving efficiently and within operational standards.
• Serve as a trusted on-site resource for coordinating depositions, arbitrations, meetings, conference rooms, meals, materials, and visitor needs.
• Oversee mailings, printing, copying, binders, document delivery, and quality control.
• Coordinate document production and service requests for timely delivery.
• Manage expense-report delegation and provide overflow support for partner and senior counsel calendaring and travel.
• Provide on-site notary services and client/visitor assistance.
• Proactively identify operational needs and partner with leadership and shared-service teams to resolve issues and elevate service.
• Maintain a professional, responsive presence and actively contribute to team collaboration, operational excellence, and an exceptional client experience.

Requirements

• Exceptional command of English, with strong grammar, punctuation, style, and legal terminology.
• Polished, professional communication across phone, email, chat, and virtual platforms.
• Confident handling of high-volume requests, competing priorities, challenging conversations, and shifting demands.
• Strong analytical, problem-solving, facilitation, and negotiation skills, with a creative approach to unique challenges.
• Highly organized, self-motivated, detail-oriented, and results-driven.
• Able to work independently and collaboratively while guiding peers and influencing outcomes without formal authority.
• Customer-focused and committed to delivering responsive, solutions-driven service.
• Thrives in fast-paced, high-pressure environments and centrally managed team settings.
• High school diploma or equivalent; one to three years of experience in a professional setting.

Preferred Qualifications

• Notary Public certified.
• Law firm experience.

Benefits

• Annual discretionary bonus.
• 401(k) plan.
• Medical, dental, and vision insurance.
• Accrued paid time off plan starting at 20 days annually.
• Personal medical and parental leave.
• Up to 10 paid holidays.
• Family care benefits.

This job is onsite.