Legal Senior Onsite Service Specialist

Responsibilities

• Greet visitors and guests; validate against guest lists and provide badges and parking validation as required
• Serve as company concierge to guests, clients, and staff, including facility tours and recommendations (hotels, restaurants, local attractions)
• Cater for meetings with internal teams and vendors
• Maintain and update company phone and speed dial directories
• Schedule meeting rooms and ensure proper setup and supplies are ready prior to meetings
• Provide backup clerical support for Executive Assistants
• Aid in daily facility management operations
• Create proposals within customer systems and print production environments
• Support additional departmental or non-client business activities as needed
• Coordinate vendor procurement for special projects
• Represent the culture and brand of both Ricoh and the customer

Qualifications

• High school diploma or equivalent
• 1–3 years of experience in a related field
• Experience working in a corporate headquarters environment preferred
• Strong organizational and coordination skills
• Demonstrated customer service excellence
• Proficiency in Microsoft Office Suite and general PC skills
• Strong problem-solving abilities
• Ability to operate audio-visual equipment
• Ability to work with minimal supervision

Job Duties And Responsibilities

Support the Site Manager or Assistant Site Manager in ensuring the organization effectively represents the customer's culture externally.

About the Role

This position works closely with office administration to ensure the organization effectively represents the customer's culture externally. The role involves greeting visitors and guests, coordinating conference room scheduling, preparing for key client visits, supporting company-wide events, and providing general clerical support.

Qualifications (Education, Experience, and Certifications)

Typical Requirements:

• High school diploma or equivalent
• 1–3 years of experience in a related field
• Experience working in a corporate headquarters environment preferred

• Knowledge, Skills, and Abilities:
• Strong organizational and coordination skills
• Demonstrated customer service excellence
• Proficiency in Microsoft Office Suite and general PC skills
• Strong problem-solving abilities
• Ability to operate audio-visual equipment
• Ability to work with minimal supervision

Working Conditions, Mental, and Physical Demands

Office environment with standard lighting, temperature, and noise levels. Diverse work assignments requiring interpretation and application of complex information. Ability to prepare and communicate varied information effectively. Primarily sedentary work with occasional walking, standing, bending, reaching, and lifting (typically under 10 lbs.). Moderate manual dexterity required (e.g., keyboard use, calculator, basic tools, hand-eye coordination).

About Us

At Ricoh, we are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We connect people and technology, create outstanding customer experiences, and deliver innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future.

Invest In Yourself

We offer a range of benefits to enhance your health, wellness, and ongoing personal and professional development, including medical, dental, life, and disability insurance options, retirement savings plans, tuition assistance programs, and paid vacation time and holidays.