Legal Receptionist

About the role

As the first point of contact for clients, attorneys, and outside partners, you'll play a critical role in delivering an exceptional client experience while keeping the firm's daily operations running smoothly. This is an excellent opportunity for an organized, service-oriented legal professional who enjoys working in a collaborative, technology-driven environment and takes pride in delivering outstanding administrative support.

Responsibilities

• Serve as the first point of contact by answering and directing incoming calls with professionalism and empathy
• Schedule appointments, maintain attorney calendars, and coordinate meetings and deadlines
• Communicate effectively with prospective and existing clients, opposing counsel, vendors, and other legal professionals
• Provide administrative support to attorneys and legal staff across multiple matters
• Prepare, proofread, scan, organize, and electronically file legal documents
• Assist with correspondence, document summaries, and client communications
• Maintain accurate electronic case files and contact databases
• Support data entry, billing, and document management activities
• Utilize firm software and legal technology to support daily operations
• Help ensure deadlines are met through effective calendar management and follow-up
• Handle sensitive and confidential information with professionalism and discretion

Requirements

• Minimum of 2 years of experience as a Legal Receptionist or in a similar law firm administrative role
• Excellent verbal and written communication skills in English
• Strong organizational skills with exceptional attention to detail
• Experience managing busy phone lines in a professional office environment
• Proficiency with Microsoft Office, including Word, Outlook, and Excel
• Strong typing, time management, and multitasking abilities
• Ability to work independently in a fully remote environment while collaborating effectively with the team
• Professional demeanor with excellent client service skills
• High level of reliability, accountability, and discretion

Preferred Qualifications

• Fluency in Mandarin or Cantonese
• Experience with MyCase, RingCentral, or other legal practice management software
• Familiarity with court e-filing systems and legal document management
• Associate's or Bachelor's degree
• Experience supporting Family Law or Civil Litigation practices

Benefits

• Fully remote work environment with occasional in-office meetings as needed
• Flexible full-time Monday-Friday schedule
• Medical, dental, vision, and life insurance
• 401(k) retirement plan
• Paid time off, paid sick leave, paid holidays, and your birthday off
• Quarterly team lunches with the remainder of the afternoon off
• Monthly work-from-home and Health & Wellness stipends
• Travel reimbursement for approved business travel
• Collaborative, respectful culture with outstanding employee retention
• Opportunity to build a long-term career with a growing boutique law firm

Pay

Competitive compensation of $20-$40 per hour, depending on experience.