Legal Receptionist

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Responsibilities / Duties

• Meet, greet, and screen new potential clients over the phone or in person
• Answer and route incoming calls on a multi-line telephone system and take detailed messages as needed.
• Perform clerical duties such as filing, copying, faxing, emailing, etc.
• Ensure neatness of lobby and conference room areas.
• Maintain confidentiality of client information.
• Monitor reception area so that non-employees are not permitted into the office without being identified.
• Provide interpreting and translating services (both verbal conversation and reading and translating written documents) for Spanish-speaking clients.
• Enter and set up new client information into the firm’s database
• Make follow up calls to potential new clients and gather missing documents
• Gather incident reports and police reports for case evaluation
• Perform other duties as assigned

Requirements

• Fully fluent in Spanish and English
• Strong written, proofing, and verbal communication skills required
• Excellent customer service skills
• Calm and compassionate, able to handle sensitive and confidential information
• Ability to prioritize tasks, manage time properly, and work independently
• High attention to detail and organizational skills
• Due to constant client contact, must be customer-service oriented and present a professional image
• Able to thrive in a fast-paced, dynamic environment
• Must be on time to work, dependable and reliable

Preferred Skills

• High school diploma or equivalent, Bachelor’s degree preferred
• Familiarity with Google Workspace tools such as Google Docs and Google Sheets
• Proficient in data entry