Legal & Privacy Compliance Operations Manager

RVO Health is the world’s largest and fastest-growing digital health platform with over 700 employees. At the core of RVO Health is Healthline Media, a business that attracts nearly 90 million unique visitors per month in the US and 200 million globally to its science and evidence-based, easy-to-understand content. Through brands like Healthline.com, Healthgrades.com, MedicalNewsToday.com, Greatist.com, and PsychCentral.com, the company delivers medically reviewed consumer content, tools, and experiences to help users make better health decisions.

About the role

We have an opportunity for a legal and privacy compliance professional to join a dynamic and collaborative legal, privacy, and compliance team. In this role, you will play a key part in RVO Health’s privacy and healthcare compliance programs, managing operations and supporting the business in meeting legal, privacy, and regulatory requirements, including federal and state privacy laws, HIPAA, TCPA, FDA, and other applicable regulations. Experience in the consumer-facing digital health space or healthcare technology industry is a plus.

Location: Washington, DC Metro area preferred.

Responsibilities

• Oversee and manage the day-to-day operations of privacy and regulatory compliance programs, including:
  • Development and maintenance of program documentation (policies, procedures, standards, and guidance)
  • Monitoring regulatory changes and updates
  • Conducting risk assessments, audits, gap assessments, and tests
  • Developing and maintaining training and awareness materials
  • Program reporting and metrics
  • Privacy and regulatory frameworks for vendor management (questionnaires, checklists, playbooks, and tools)
  • Programs for detecting, investigating, and responding to compliance issues (reports of noncompliance, complaints, and regulator investigations)
  • Development, maintenance, and implementation of incident response programs

Requirements

• At least 2-4 years of experience in privacy and/or healthcare compliance, with a focus on general health privacy and/or HIPAA
• Business acumen with the ability to interact and communicate across all levels
• High level of personal integrity
• Growth mindset with a passion for learning and solving problems
• Ability to work independently to execute on program and company initiatives
• Professional handling of confidential matters with appropriate judgment and maturity
• Methodical and diligent with outstanding planning and organization abilities
• Analytical mind able to navigate complexities of procedures and regulations
• Excellent written and oral communication skills with high attention to detail in a fast-paced environment
• Ability to work across a variety of privacy and compliance-related projects
• Experience working within an internal compliance program

Qualifications

• Preferred: BS/BA in a relevant field
• Preferred: Experience researching, interpreting, and reporting on laws and regulations
• Preferred: Experience using AI tools to support compliance operations
• Preferred: Experience with privacy management tools or software
• Preferred: Familiarity with privacy regulations such as GDPR, CCPA, MHMDA, or similar frameworks
• Preferred: Familiarity with healthcare and digital laws such as HIPAA, Anti-Kickback Statute, TCPA, FTC guidance, and others

Pay

Starting salary: $104,000 - $115,000. Actual salary is based on geographic location, qualifications, and experience.

Benefits

• Health insurance coverage (medical, dental, and vision)
• Life insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• Paid time off and holiday pay
• 401(k) with company match
• Employee assistance program
• Paid parental bonding benefit program
• Pharmacy benefits
• Income protection plans
• Pet services plans
• Mental health support
• Wellness coaching
• HSA (Health Savings Account)
• Commuter benefits
• Gym and fitness center discount program