Legal Operations Program Manager
About the role
The Legal Operations Program Manager supports day-to-day operations and compliance initiatives within the Legal Department. This role drives operational excellence by administering legal systems, organizing data, and enabling the adoption of AI tools. Key efforts focus on streamlining workflows across cross-functional teams like HR and IT to enhance service quality and departmental effectiveness.
What success looks like
- Administer legal technology platforms, including e-billing, contract management, document management systems, and AI tools
- Maintain the review process for AI in employment compliance by managing initial submission evaluations
- Structure and organize legal records to improve data accessibility across the department
- Generate dashboards and metrics tracking compliance performance to drive data-based decision-making
- Coordinate vendor management activities, tracking performance, supporting contract renewals, and managing records
- Implement process improvements and knowledge governance frameworks that support AI adoption and team efficiency
Core skills and competencies
- AI literacy and application, specifically familiarity with emerging legal-specific AI tools and technology trends
- Strong analytical ability to interpret complex data and compile actionable reports
- Project management expertise to handle multiple initiatives and consistently meet overlapping deadlines
- Cross-functional collaboration skills to partner with IT and HR teams during system implementation
- Exceptional written and oral communication skills paired with a strong reputation for integrity and ethics
- High detail orientation and a strong bias for action in executing operational workflows
Qualifications
Minimum Education: Bachelor's degree
Minimum Experience: 5+ years of experience in legal operations, compliance, or a related program management role
Required Technical Skills: Document management systems, e-billing tools, contract management software
Additional Qualifications: Experience in an in-house legal team, compliance department, or large law firm; professional certifications such as IAPP privacy, PMP, or compliance certifications
Pay
$83,950.00 - $119,900.00 per year
Schedule
Candidates must be willing to participate in at least one in-person interview.