Legal Mail Services Associate

About the role

IST Management is seeking a Legal Mail Services Associate in downtown Atlanta. The Legal Mail Services Associate will be responsible for providing mailroom, copy center and other administrative support services on-site daily in a professional environment. Ideal candidates will have an understanding of mail services, possess an excellent customer service mindset, are willing to train, and are ready to grow in their professional office services career! IST Management is a business process outsourcing company with over 1,800 employees, operating for over 26 years in more than 50 U.S. cities. They provide litigation and corporate office support services including e-Discovery (processing, hosting, court reporting, collections/forensics, managed review, managed services), are a Relativity Certified Provider, and offer facilities management and office services. The company has been recognized as one of the fastest-growing in the U.S., a winner of the Nation’s Best & Brightest Companies to Work For, recipient of the HR Professional Excellence Award from SHRM, a participant in the Military Spouse Employment Partnership, committed to Hiring Our Heroes, and listed on the INC 5000.

Responsibilities

• Mailroom services: processing/scanning/sorting/delivery of mail and packages throughout the firm to appropriate client personnel, shipping and receiving, vendor relations (USPS, UPS, FedEx, etc.), ordering supplies
• Copy services: utilizing duplication equipment to produce copies of files and documents, completing copy projects as assigned
• Digitalizing documents, filing away documents and papers as necessary
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Consistently adhere to business procedure guidelines
• Take direction from supervisor or site manager
• Participate in cross‑training; perform other tasks as assigned
• Legal office experience preferred

Qualifications

• Professional demeanor and ability to multi‑task
• Valid driver's license and/or access to reliable transportation to and from work
• High school diploma or equivalent (GED) required
• Professional appearance and demeanor
• Excellent attendance and punctuality
• Ability to work independently or in a team environment
• Capable of lifting up to 50 lbs with aid
• Excellent communication skills, written and verbal

Benefits

• Medical
• Dental
• Vision
• STD
• LTD
• Life
• 401k
• Paid Time Off
• Pet Insurance
• Bonus Incentives

Pay

Hourly Compensation: $15.00‑15.00 USD

Schedule

Monday‑Friday, 9:00AM‑6:00PM (1 HR lunch break included)