Legal Engineer - Product Specialist
About the role
Harvey’s Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal.
Responsibilities
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
Requirements
- JD or equivalent legal qualification.
- 3+ years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
Qualifications
- Experience with legal technology and AI tools is a plus.
- Ability to work independently and manage multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Passion for legal technology and its potential to disrupt the legal industry.
Skills
- Legal expertise and experience.
- Strong problem-solving and analytical skills.
- Effective communication and presentation skills.
- Ability to work collaboratively with cross-functional teams.
Benefits
Harvey offers a competitive benefits package including:
- Health insurance options
- Retirement savings plans
- Flexible work arrangements
- Professional development opportunities
Pay
The expected range of total compensation for this role is between $220,000-320,000 OTE 75/25 split. Additionally, this role is eligible to participate in our equity plan. The successful candidate’s starting salary will be determined based on non-discriminatory factors such as skills, experience, and geographic location.
Schedule
Full-time position with flexible working hours to accommodate the needs of the role and the customer base.