Jobs · Customer Service · Oregon

Legal Customer Success Consultant (JD Required)- Oregon

LexisNexis · Garden Home, OR · 1 mo ago
Customer Service$72k–$119k/yrFull-time

About the role

Qualified candidates must be based in Oregon. This position exists to create preference and active users in law schools in an assigned territory by assessing the needs of the customer, developing school & firm-specific business plans, and promoting the advantages of LexisNexis products and services.

Responsibilities

  • Acting as a Consultative Sales Person, by supporting law school customers in order to increase active users
  • Working at all levels of a law school, including students, faculty, librarians and leadership (i.e. law school Dean-level)
  • Developing strategic account plans (which will differ school-by-school)
  • Demonstrating deep product, content or practice area knowledge; acts as internal resource for sales, marketing and segment
  • Preparing and deliver specialized customer presentations that communicate our value proposition and differentiators to create new active users
  • Conducting research, analysis of findings and shares information with product, segment and marketing
  • Developing and executing marketing strategies to meet the needs of students, faculty, and staff at law schools

Requirements

  • Have Juris Doctorate
  • 1-2 years practice experience
  • Display excellent verbal and written communication skills
  • Experience developing and executing on account plans and coordinating key stakeholders and resources to positively impact clients
  • Display outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical knowledge
  • Work in a way that works for you

Qualifications

We promote a healthy work/life balance across the organization. We will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Skills

Not specified

Benefits

Click here to access benefits specific to your location

Pay

$71,600 - $119,400. Geographic differentials may apply in some locations to better reflect local market rates

Schedule

Not specified

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