Legal Billing Specialist

Remote – USA

About the role

The Legal Billing Specialist will be responsible for the billing of client invoices in the format required by the client. The Billing Specialist handles many day-to-day tasks related to billing such as printing prebills and/or final bills for attorney’s review. The role involves researching and answering billing questions for attorneys, legal practice assistants, and clients, as well as inputting, updating, and mailing invoices on the accounting system. The Specialist will also maintain and manage client’s alternate fee arrangements.

Responsibilities

• Edit prebills to make time and disbursement transfers, time splits, on account transfers, time adjustments, and disbursement adjustments.
• Print, sort, and distribute prebills to billing attorneys.
• Print drafts and/or finals of computerized invoices and forward to attorneys for further edits.
• Maintain client billing addresses, ensuring information is accurate and current.
• Enter any exemption for billing necessary by the billing cutoff date and maintain status through month-end.
• Monitor and manage several levels of approvals for write-offs and monthly exemptions for billing.
• Enter alternate rates in the computer system accurately and efficiently.
• Provide attorneys and legal support staff with requested billing statistics, using and formatting Excel spreadsheets, as needed.
• Effectively manage communication with attorneys to ensure the billing deadline is met.
• Submit, process, and track invoices as well as resolve billing issues via electronic and web-based billing.
• Effectively communicate during monthly check-in meetings with the billing manager to provide updates on the status of timekeepers’ Work in Progress and troubleshoot if necessary.
• Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate.

Requirements

• Bachelor's degree; or any equivalent combination of training, education, and experience that demonstrates the ability to perform the essential duties of the position.
• Minimum of three (3) years of Law Firm Billing experience.
• Previous Aderant experience is required.
• Ability to clearly communicate in both written and oral form with professionals in the firm and with clients regarding billing issues.
• Outstanding customer/client service and interpersonal skills.
• Ability to represent the department in a professional and positive manner.
• Proficient in the use of Microsoft Word and Excel.
• Ability to work under pressure and balance multiple competing priorities.
• Ability to produce high-volume, computerized document edits in a fast-paced, deadline-driven environment.
• Ability to work effectively both independently and with teams to promote consistent and efficient workflow processes.
• Strong interpersonal skills, with the ability to provide high-quality service and partner effectively with diverse groups of people at various levels within the firm as well as external contacts.

Pay

$70,000 - $80,000