Legal Billing Specialist

Responsibilities

• Review and resolve accounting and billing inquiries from internal team members and clients in a timely and professional manner.
• Refer complex or escalated billing and accounting issues to the appropriate parties when necessary.
• Review, update, and maintain accurate account and billing information and statuses in the firm’s systems.
• Research billing and account information requests and provide thorough, documented follow-up.
• Process internal requests for updates to billing information, including changes to billing arrangements and client instructions.
• Set up new billing matters in accordance with client guidelines and firm policies as required.
• Perform a variety of data changes, including updating addresses, contact information, client groups, insurance information, and billing information.
• Review billing guidelines to ensure matters are set up appropriately with respect to billing rates and financial contractual agreements.
• Support eBilling processes, including preparation and submission of electronic invoices through designated platforms.
• Collaborate with internal stakeholders to ensure accurate invoicing, collections support, and resolution of billing discrepancies.
• Use Excel and other tools to perform data entry, reporting, and analysis related to billing and accounts receivable.

Requirements

• At least 2 years of client billing or accounting experience, preferably in a professional services or legal environment.
• Strong accounts receivable and billing collections experience.
• Hands-on experience with legal billing processes and terminology.
• Experience with eBilling systems and electronic invoicing workflows.
• Proficiency in MS Office, including strong Excel skills for data entry, reporting, and analysis.
• Experience providing billing-focused customer service to internal teams and external clients.
• Demonstrated experience with invoicing, data entry, accounting, and collections.
• Familiarity with legal billing software and tools such as Aderant and Chrome River.
• Ability to review and interpret billing guidelines and apply them to matter setup and billing configurations.
• Strong attention to detail and accuracy when updating account, contact, and billing information.
• Effective written and verbal communication skills for handling inquiries and documenting resolutions.
• Ability to manage multiple tasks and deadlines in a fast-paced, high-volume billing environment.