Legal Billing Coordinator (Billing Specialist)
Job Description
Shift: Monday - Friday. 9AM - 5:30PM (Eastern Time)
- Manages full-cycle billing for 10-15 attorneys, serving as their trusted resource on invoicing
- Effective communication with attorneys and staff as the subject matter expert in billing matters
- Resolves complex billing issues by collaborating with Billing Attorney and clients
- Experience with Aderant software from prebill prep through final invoice submission
- Working knowledge of Aderant, Elite, or comparable legal billing software
- Experience working with clients in different time zones
Responsibilities
- Timely submission of electronic invoices and accruals to clients on a monthly basis
- Oversight of the transition of clients to e-billing
- Follow-up support to attorneys and clients in all aspects related to electronic billing
- Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications
- Execute accruals, budgets, and information and data requests
- Collaborate with department's supervisor to support e-billing systems
- Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices
- Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures
- Communicate with direct reports, manager, and clients on job or deadline issues
- Produce required reports on schedule
- Aid the team in completing more complex jobs
- Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction
- Maintain all logs and reporting documentation as required
Qualifications
- Associate’s or bachelor’s degree preferred with concentration in Business, Accounting, or Finance
- Four years of billing experience in a law firm or professional organization required, five years preferred
- Experience leading employees in areas of process and policy adherence and time and absence tracking
- Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously
- Strong computer and problem-solving skills required
- Familiarity with procedures, software, and equipment related to e-billing
- Hands-on familiarity with multiple e-billing vendor systems and outside counsel guidelines
- Experience with Aderant or Elite/Elite 3E and/or business intelligence products strongly preferred
Pay and Benefits
Pay range: $31.25 - $33.65 hourly
Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs.
The salary range for this role at the noted RRD location is $32.69 - $33.65 / hour.
Additional Information:
RRC’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
RRC is an Equal Opportunity Employer, including disability/veterans.