Lee Wrangler - Store Manager, Williamsburg, IA

Responsibilities

• Ensure store sales performance by creating a customer-first, sales-focused culture while modeling selling behaviors, and coaching team members to ensure the in-store experience aligns with company guidelines.
• Communicates priorities and expectations, helping the team understand how selling impacts store and brand success.
• Engages customers through open-ended questions, active listening, and personalized product suggestions that reflect individual needs.
• Reviews trends, customer feedback, and in-store observation to improve and adjust selling strategies.
• Supports loyalty performance by setting and communicating clear expectations, tracking results, and coaching the team to achieve goals.

Visual, Operation, and Safety

• Ensures all visual merchandising standards are consistently met, ensuring the store is clean, organized, and well stocked.
• Adapts visual merchandising as needed to support sales and product storytelling.
• Leads daily store operations including opening and closing, point of sale integrity, freight processing, loss prevention and safety initiatives.
• Independently merchandise the store following brand guidelines, coaches the team to merchandise the store, and can be adaptable to adjust visual presentation to drive sales.
• Consistently ensures adherence to all company policies, procedures, and operational guidelines.
• React quickly to all customer and/or employee injuries and report them immediately to Human Resources.
• Manages all store processes including merchandising, marketing, freight, inventory management, loss prevention, safety, and expenses.
• Credits regular store walkthroughs to identify opportunities to improve organization, visual presentation, safety, and loss prevention, ensuring compliance with company policies, procedures, and reporting requirements.
• Participates in Loss Prevention Audits, reviews results, and creates a plan to meet district and company shrink goals.

Leadership

• Acts as Manager-On-Duty on a rotating basis.
• Attracts, develops, and retains a high-performing team that prioritizes customer engagement and selling excellence.
• Led onboarding of new employees and continues development for high potential employees.
• Creates an environment where individuals are supported and encouraged to achieve personal and professional goals.
• Drives engagement by recognizing selling wins, celebrating success, and creating momentum around achievement of individual and store goals.
• Manages store expenses in partnership with the District Manager.
• Holds the team accountable through in-the-moment feedback along with conducting quarterly performance reviews.
• Addresses and resolves customer concerns quickly and professionally, reinforcing trust and brand loyalty.
• Builds relationships with peers and other stores within district by sharing best practices and asking for feedback and training where applicable.

Pay

Kontoor Brands offers a comprehensive benefit package that includes:

• A competitive benefits program with choice and flexibility to meet your and your family’s needs – now and in the future.
• Resources to support your physical, emotional, social, and financial wellbeing.
• Discounts on our apparel.
• Four weeks of Paid Parental Leave for eligible employees who are new parents.
• Flexible Fridays.
• Tuition Reimbursement.

Schedule

We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members.

Benefits

We offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members.