Lee Wrangler Outlet - PT Keyholder @ Miromar Outlets

Key Responsibilities

• Ensure excellence in customer service in the store by upholding high retail standards.
• Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest.
• Absorb and recommend new products and trends to better engage customers.
• Build brand loyalty by promoting the rewards program and achieving weekly loyalty sign up goals.
• Consistently achieve personal sales targets and contribute to overall store performance.
• Provide information and advice on product performance, features, and specifications.

Visual, Operation, and Safety

• Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well-stocked.
• Assist in daily store operations, including opening and closing, freight processing, accurately process transactions, handle cash, and maintain point-of-sale integrity.
• Follow company and store policies, procedures, and operational guidelines; communicate concerns to store leadership.
• React quickly to all customers and/or employee injuries and report them immediately to the Manager on Duty.
• Participate in Loss Prevention Audits, understand and comply with company loss prevention policies to minimize store shrink.

Leadership

• Act as Manager on Duty in the absence of the other members of the leadership team.
• Communicate any employee’s concerns directly to the Store Manager.
• Assist with onboarding and training new team members in sales behaviors, customer service expectations, and store procedures.
• Address customer concerns professionally and in accordance with company guidelines.

Job Requirements

• Must be 18 years of age or older.
• Retail or customer-facing experience preferred but not required.
• Able to arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.
• Minimum availability of 30 hours per week including one weekend day and rotating holidays, additional availability a plus.

Essential Functions

• Ability to communicate clearly and respectfully with customers and team members.
• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
• Stand and move throughout the store during scheduled shifts.
• Walk, move, lift, carry, push/pull, reach, stretch, bend, stoop, crouch, and manipulate hands to sort and organize clothing.

Pay and Benefits

Pay Range for this position is: $15.00-$18.50/hour.
Employee benefits include:
- 401(k) with company match
- Employee Assistance Program
- Discounts on Kontoor Brands apparel
- Four weeks of Paid Parental Leave
- Flexible Fridays
- Tuition Reimbursement
- Annual merit increase or bonus based on performance.
Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability