Leave of Absence Specialist - Team Lead

About the role

The ideal candidate will reside in Arizona and be able to support an 8:00am - 5:00pm PST schedule.

Responsibilities

• Manage daily workflows, assign tasks, conduct training, and lead the hiring and onboarding of team members;
• Develop formal Standard Operating Procedures (SOPs).
• Serve as the primary technical escalation point for complex cases;
• Ensure strict adherence to federal and state (specifically CA) regulations.
• Manage the compliant continuation of group health benefits and premium collection processes across all concurrent and consecutive federal, state, and California-specific leave types (including FMLA, CFRA, and PDL).
• Partner with HRBPs to ensure the team is compliantly administering and tracking leaves associated with workplace accommodations.
• Partner with leadership on policy design, benefits continuation, and vendor selection and oversight.
• Independently manage a reduced, highly complex leave caseload utilizing automated absence management and payroll platforms.

Requirements

• Experience: 4–7 years of multi-state leave administration experience (in-house preferred); and a minimum of 2 years in a leadership or senior HR capacity role.
• Technical Skills: Strong proficiency in MS Office; Experience with Workday and AbsenceSoft is highly preferred.
• Knowledge Base: Deep understanding of California specific leave laws (CFRA, PDL, PFL) alongside a strong understanding of federal and other multi-state regulations.
• Certifications: Certified Leave Management Specialist designation is a plus.
• Key Competencies: Advanced problem-solving, high discretion in handling confidential data, ability to work highly independently, handle multiple tasks simultaneously with exceptional cross-functional communication skills.

Qualifications

Pre-employment criminal background screening required.

Skills

• Advanced problem-solving
• High discretion in handling confidential data
• Able to work highly independently
• Handle multiple tasks simultaneously
• Exceptional cross-functional communication skills

Benefits

We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars.

To learn more about our benefits, visit www.ensignbenefits.com.