Leave of Absence Specialist - Human Resources

We need to output HTML fragment with sections: Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. We have info: - Hours: shift start 8 AM, end 5 PM, AWS Hours Requirement: 8/40 - 8 Hour Shift, Weekend Requirements: No Weekends, On-Call Required: No. So schedule info: shift 8am-5pm, Monday-Friday (no weekends), full-time. So we can include a Schedule section. - Pay: Hourly Pay Range (Minimum - Midpoint - Maximum): $32.730 - $40.910 - $45.810. Also note about pay scale etc. So we can include Pay section. - Benefits: Not mentioned explicitly. No benefits details given. So we should not create Benefits section. - About the role: Could be a short prose summarizing the role. The posting includes description: "This position is responsible for administering and managing the full leave of absence process..." etc. That's more like Responsibilities. Could have an About the role section summarizing. But we need to avoid filler. We can include About the role with a brief paragraph summarizing the role (maybe from first paragraph). However we must not repeat job title as heading. It's okay. - Responsibilities: list of duties. We have many bullet-like sentences under "What You Will Do" and then "Essential Functions" etc. We need to extract duties and put into

• . Must preserve all substantive info; not invent or summarize away detail. But we can condense into bullet points while preserving meaning. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." That suggests we should not omit details, but we can rephrase? It says do NOT summarize away detail. So we need to keep the details, maybe as separate bullet points each covering a distinct duty. We can break long paragraphs into multiple bullet points, each covering a specific duty. Must not lose any detail. - Requirements: Could include required qualifications: Bachelor's degree preferred OR combination, 3 years progressive HR work experience, knowledge of HR policies and procedures and Leave Administration. Also note: Must reside in San Diego or Riverside counties. Also need cover letter etc but that's application instruction, which we should remove. Also note: Minimum of 3 years of HR work experience is required (already). Also note: Certified Leave Management Specialist (CLMS) required within 180 days of hire, renewal every 2 years. That's a qualification/requirement. - Preferred Qualifications: PHR, SPHR, etc. Also proficiency in Workday preferred. - Knowledge, Skills, And Abilities: list of KSAs. That could go under Skills section. We need to avoid duplication. Also remove boilerplate like EEO, application instructions, etc. We must not include sections with placeholder/filler text like "commensurate with experience". Not relevant. We need to output only HTML fragment. Let's structure:

  About the role

  ...

  Responsibilities

  • ...
  ...

  Requirements

  • ...
  ...

  Preferred Qualifications

  • ...
  ...

  Skills

  • ...
  ...

  Pay

  Hourly pay range: $32.730 (minimum) – $40.910 (midpoint) – $45.810 (maximum). Actual pay rate depends on experience, skills, education, internal alignment, market factors, and business practices.

  Schedule

  Full‑time position with shift hours 8:00 AM – 5:00 PM, Monday‑Friday (no weekend work, no on‑call requirement).

  We need to ensure we didn't create Benefits section. Now we need to extract details precisely. Let's parse the posting for responsibilities: From "What You Will Do": This position is responsible for administering and managing the full leave of absence process from request to return-to-work to include facilitating the interactive process when applicable. The leaves of absence may include, but are not limited to, the Family and Medical Leave Act (FMLA), the California Family Rights Act (CFRA), Pregnancy Disability Leave (PDL), United Services Employment and Reemployment Rights Act (USERRA), and accommodations under the Americans with Disabilities Act (ADA)/Fair Employment and Housing Act (FEHA). This position ensures applicable tools, processes and policies stay current and appropriate based on applicable federal and state laws. This position reports to the Manager, Leave of Absence and works closely with employees and internal departments to include Benefits, Workers' Compensation, Payroll, Human Resources Operations, and site department management, to ensure high customer satisfaction and timely and accurate processing of leaves across Sharp HealthCare. Work will be performed in a high energy, fast-paced work environment with frequent interruptions due to employee or customer inquiries. Provides service excellence, discretion and professionalism with sensitive matters. Then "Essential Functions" broken into categories: Internal and External Customer Service: - Serves as the first point of contact in handling federal, state and Sharp HealthCare leaves of absence (FMLA, CFRA, PDL, USERRA, ADA), including consultations with team members, both verbally and written, upon the need for a requested leave. - Communicates with employees regarding their need for leave and/or a modified work schedule and proactively anticipates and clearly answers employee questions. - Ensures that employees are aware of their responsibilities and the documentation and notice requirements needed to qualify for and take leave. - Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work, relays communication between employees and their managers during leave within reason. Process and facilitate LOAs: - Handles intake of leave requests, preparing and sending required notices, forms and letters, evaluating health certification information, determining leave eligibility, conducting interactive process discussions, initiating and managing team member leaves of absences, while ensuring appropriate documentation and adherence to and compliance with all applicable federal and state leave requirements. - Coordinates the support for all leaves of absence and accommodations. - Effectively coordinates and communicates with all internal parties regarding all cases/claims. - Escalates complex LOA and accommodation cases to LOA Manager. - Oversees the return-to-work process for employees returning from extended FMLA, CFRA, workers’ compensation, disability or other leave(s). - Oversees the return-to-work process for employees returning from extended FMLA, CFRA, workers. (duplicate) - Facilitates other leave requests, which may include complex accommodation requests and interactive meetings under the ADA/FEHA. - Ensures accurate processing and status in the Workday HRIS and internal leave tracking tools, including protecting personal information of team members. Policy and Procedure: - Assists Manager with drafting and/or recommending revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations. - Maintains complete and accurate records of leave and accommodation requests and time taken in accordance with specified legal requirements and documentation of best practices. - Maintains knowledge of all applicable leave and accommodation laws including the FMLA, CFRA, PDL, ADA, FEHA and state and local laws. - Develops and recommends improvements to leave of absence processes to improve workflow and overall customer satisfaction. Training and Education: - Facilitates leave of absence training and education sessions to Sharp HealthCare departments and leaders both upon request and proactively. - Provides guidance to all levels of the organization within area of responsibility for large, varied groups of employees. - Advises managers and employees on the interaction of leave laws with paid time off, workers’ compensation, state disability and paid leave benefits, and long-term disability benefits. - Escalates questions related to benefits administration and paid leave supplementation to the Benefits department as appropriate. Professional Competency: - The Certified Leave Management Specialist (CLMS) certification is required within 180 days from date of hire. Department management is responsible to track and ensure employee is compliant. - Performs other related duties as assigned. We need to ensure we don't duplicate. We'll create bullet points for each distinct duty. Now Requirements: From posting: - Bachelor's degree in Human Resources or related field preferred OR a combination of education and equivalent work experience will be considered - Required. - 3 years progressive and relevant Human Resources work experience and knowledge of HR policies and procedures and Leave Administration. - Minimum of 3 years of HR work experience is required (reiterated). - Must reside in San Diego or Riverside counties. - Certified Leave Management Specialist (CLMS) issued by Disability Management Employer Coalition (DMEC) is required within 180 days of hire. Renewal is required every 2 years. Department management is responsible to track and ensure employee obtains the certification within the required timeframe. Also maybe "When submitting your application, please include cover letter..." is application instruction, remove. Also "This position is remote (with occasional onsite training / meetings San Diego)." That's location/remote info; could be part of About the role or maybe Schedule? It's about location. Could add to About the role. Also "This is a full-time position located in Kearny Mesa (San Diego County)." That's location. We can incorporate location in About the role. Now Preferred Qualifications: - Professional in Human Resources (PHR) - HR Certification Institute. - Senior Professional in Human Resources (SPHR) - HR Certification Institute. - Other Qualification Requirements? Actually those are preferred. - Proficiency in Workday software system preferred. Also maybe "Proficiency in Workday software system preferred." is under Knowledge, Skills, And Abilities? Actually it's there: "Proficiency in Workday software system preferred." under Knowledge, Skills, And Abilities. But we can treat as preferred qualification. Now Skills/Knowledge, Skills, And Abilities: List: - Knowledge of applicable state and federal laws and regulations. These include FLSA, EEO/AA, ADA, Workers' Compensation regulations, DFEH, EEOC, FMLA and CFRA. - Excellent organizational skills and attention to detail to handle and track a high volume of leave or accommodation requests. - Strong interpersonal skills and the ability to interact and effectively communicate verbally and in writing with leaders and employees at all levels within Sharp HealthCare. - Requires accepting criticism, dealing calmly and effectively with high stress situations, maintaining a positive attitude in a fast-paced environment. - Strong critical thinking, judgement and analytical skills, especially in complex, ambiguous and nuanced situations, and ability to explain and teach complex concepts in terms that can be understood by a wide audience. - Ability to build human connections easily and emotional intelligence and objective empathy in responding to and navigating complex LOA situations. - The ability to see situations from all perspectives and work through conflicts for the best possible outcomes for everyone involved. - Learning and growth mindset, including understanding trends and continuously seeking to improve and elevate the experience for employees. - Proficient in Microsoft Office Suite or similar software. - Proficiency in Workday software system preferred. - Ability to effectively multi-task and work both successfully independently and as a team member. - Provides service excellence, discretion and professionalism with sensitive matters. - Strong written and verbal communications skills and ability to communicate clearly, factually and with compassion though multiple mediums, e.g., in-person, phone, email). We need to avoid duplication with responsibilities. Some overlap like service excellence etc. But we can keep them. Now we need to ensure we don't include boilerplate like EEO statement. Now produce HTML. We'll need to escape any special characters? Not needed. Let's craft About the role paragraph: "This full‑time Leave of Absence Specialist role is based in Kearny Mesa, San Diego County, with remote work options (occasional onsite training/meetings in San Diego). The incumbent administers and manages the full leave of absence process—from request to return‑to‑work—including FMLA, CF