Leave Management Specialist - Remote (PST)

About the role

We are seeking an experienced individual to join our Leave of Absence Services team. This role involves managing high-volume leave administration for various clients, providing expert guidance, and ensuring compliance with relevant regulations.

Responsibilities

• Manage the full cycle leave administration for all assigned clients.
• Develop and maintain relationships with HR and benefits teams, managers, employees, and corporate counsel as needed.
• Effectively support all LOA administration cases, including general administration and compliance with Federal, State, and local regulations.
• Provide excellent customer service by ensuring timely responses and offering education along with expert guidance to all potential leave of absence inquiries.
• Maintain and identify opportunities for efficiencies within the client's and OneDigital's leave processes to ensure they are efficient and compliant.
• Aid in the onboarding process of new clients, including attending implementation meetings, reviewing company policies, and supporting the team to organize and input necessary information.
• Participate in and support the team with specific projects related to leave administration and compliance.
• Coach managers on leave policy and processes and properly engage with employees in the interactive process and accurately document the process concerning reasonable accommodations.
• Provide Leave of Absence reports to clients ad hoc and as scheduled.
• Attend educational webinars and workshops to stay updated on the changing environment of leave of absence administration.

Qualifications, Skills and Requirements

• Demonstrated project management skills and the ability to manage multiple clients simultaneously.
• A sense of urgency and exceptional communication skills (oral and written).
• Innovative, adaptable collaborator with the ability to adjust focus and attend quickly to changes in team priorities.
• Solid judgment that aligns with standards, practices, policies, procedures, regulations, or government (Federal and State) law.
• Strong detail orientation, research, and analytical skills, with a commitment to continuous learning.
• The ability to work with a variety of personalities at all levels throughout the firm.
• Independent judgment, a high level of confidentiality, and the ability to work in an interdisciplinary environment.

Qualifications

• Minimum of 5 years of experience managing high volume of Leaves of Absence administration for mid to large size companies with employees in multiple states.
• Experience working with a variety of clients including C-level executives.
• Technology background experience in benefit administration, payroll or HRIS reporting systems.
• Strong knowledge of Federal, State, and local regulations related to leaves including FMLA, state specific entitlements, USERRA, ADA/ADAAA, company specific leave programs and all associated wage replacement options.
• Excellent proficiency with Microsoft Office Products and with a focus on Excel reporting functionalities and leave of absence management systems.
• Experience with AbsenceSoft a plus.
• Ability to speak and write in Spanish a plus.

Target Pay

$70,000 - $80,000

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance.

We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers.

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us.