Leave & Benefits Communication Partner

Description

The Leave and Benefit Communications Partner contributes to CapEd's business objectives and mission by administering leave of absence, accommodation, and employee wellbeing programs. This role ensures accuracy, compliance, and compassionate support throughout all leave-related processes, while also serving as a communicator and resource for CapEd's benefits offerings.

Essential Functions & Responsibilities

• Manages leave management vendor to administer and manage employee leave programs including FMLA, ADA accommodations, short-term disability, long-term disability, workers compensation leaves, and personal leave.
• Ensures compliance with federal, state, and multi-state leave laws and internal policies.
• Collaborates with payroll and benefits to ensure correct processing.
• Provides clear, empathetic guidance to employees throughout the leave lifecycle.
• Guides employees through leave processes, including guiding leaders and employees through workers compensation claims.
• Tracks and monitors all leaves and return-to-work dates.
• PARTNERS WITH LEADERS ON WORKFORCE PLANNING AND COMMUNICATION DURING ABSENCES.
• SUPPORTS A CULTURE OF SAFETY AT CAPED.

Benefits Communication & Support

• Ownership of Open Enrollment build within Paycom System.
• Affords team in validating employee selections after Open Enrollment ends.
• Proactively communicates CapEd's benefits program offerings through Total Rewards website, scheduled newsletters, and other regularly scheduled employee outreach.
• SUPPORTS EMPLOYEES DURING OPEN ENROLLMENT BY PREPARING MATERIALS, ANSWERING QUESTIONS AND ASSISTING WITH ELECTIONS.
• ASSISTS EMPLOYEES IN UNDERSTANDING LEAVE AND BENEFIT OPTIONS AND ACCESSING RESOURCES.

HR Generalist & Operational Support

• SUPPORTS INTERNAL AUDIT PROCESSES.
• AFFORDS TEAM IN EVENT PLANNING AND PEOPLE EXPERIENCE INITIATIVES THAT ENHANCE EMPLOYEE ENGAGEMENT.
• Maintains and audits HRIS data.
• GENERATES REPORTS FOR LEAVE TRACKING, COMPLIANCE AND LEADERSHIP INSIGHTS.
• Maintains knowledge of all Credit Union products, services, and promotions.
• CONTRIBUTES TO EFFICIENT CREDIT UNION OPERATIONS BY PERFORMING OTHER JOB RELATED DUTIES AS ASSIGNED.

Knowledge and Skills

• Experience: Three years to five years of related HR, benefits, or leave administration experience and extensive knowledge of FMLA, ADA, PWFA, federal and state leave regulations.
• Education: A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or an apprenticeship program.
• PREFERRED CERTIFICATIONS INCLUDE: Human resource certification (SHRM CP or PHR), Certified Leave Management specialist (CLMS).