Benefits and Leave Partner

Benefits and Leave Partner

The Benefits and Leave Partner is a hands-on administrator responsible for delivering a seamless benefits and leave experience for Alarm.com employees. In this role, you'll own the full lifecycle of our benefits programs — medical, dental, vision, 401(k), FSA/HSA, COBRA, and more — while managing leave of absence cases from intake through return-to-work. You'll serve as the primary point of contact for employees and HR partners navigating benefits questions, qualifying life events, and accommodation requests, and you'll work cross-functionally with Finance, Legal, and third-party vendors to keep our programs running accurately and compliantly. This role is a strong fit for someone who thrives in the details, takes ownership of their work, and genuinely enjoys helping people navigate complex benefit situations.

RESPONSIBILITIES

• Employee Benefits Lifecycle Management
• Administer employee benefits programs including medical, dental, vision, life, disability, FSA/HSA, COBRA, and 401(k)
• Own benefit enrollments, qualifying life events, and employee data changes within HR systems
• Respond to employee inquiries regarding benefits eligibility, coverage, and claims, providing an exceptional level of customer service to our internal and external partners (HRBPs, employees, etc.)
• Drive leave of absence programs including FMLA, STD/LTD, military leave, and applicable state leave programs; manage cases from intake through return-to-work
• Own accommodation processes, including ADA requests, in partnership with HR and Legal as appropriate
• Invoice & Billing Administration
• Review vendor invoices against contracts and statements of work
• Partner with third-party administrators and vendors to ensure accurate and timely processing of benefits and leave requests
• Resolve discrepancies with vendors, hiring managers, and Finance to ensure billing accuracy.
• Partner cross-functionally with Accounts Payable to ensure timely processing and payment.
• Compliance & Data Integrity
• Own and maintain accurate records and ensure compliance with federal, state, and company policies (e.g., FMLA, ADA, COBRA, ERISA)
• Lead and/or support benefit audits
• Own open enrollment activities including system testing, communications, and auditing
• Document and maintain standard operating procedures and internal resources to support consistent program administration
• Stakeholder & Vendor Management
• Act as main point of contact for benefits inquiries to all internal and external stakeholders
• Partner with Legal, Procurement, and HRBPs to address vendor performance, service-level agreements, and pricing.
• Produce regular reports and analytics on benefit trends, costs, and utilization.
• Continuous Improvement
• Recommend enhancements to benefit offerings processes, policies, and tools
• Stay current on benefits compliance requirements and market practices.

REQUIREMENTS

• B.A. or B.S. (or equivalent experience) in Human Resources, Business, or related field
• 3-5 years of experience in benefits administration and/or leave management
• Working knowledge of applicable regulations including FMLA, ADA, COBRA, ERISA, and state leave laws
• Experience working with HRIS systems (e.g., Workday) and benefits/leave administration tools
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
• Excellent communication and customer service skills, with the ability to handle sensitive and confidential information
• Experience working with third-party administrators and vendors strongly preferred
• Proven ability to manage multiple priorities and deadlines

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

NOTICE TO THIRD PARTY AGENCIES

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.