Leasing Specialist (Part Time) - Harrisonburg, VA
The Caton Companies · Harrisonburg, VA · 3 mo ago
Management$15/hrPart-time
Essential Functions
- To promptly answer phones.
- To schedule tours and show apartments.
- To follow-up with all prospects following and approved procedure.
- To personally greet customers as they enter the office.
- To generate computer leases and complete all lease procedures.
- To consistently acquire a 33% show to lease ratio.
- To consistently acquire a 62% telephone performance.
- To consistently acquire a 50% phone to tour conversion.
- To contribute marketing ideas and strategies to renting apartments including the production of ads and fliers.
- To check and respond to office email.
- To notify current residents of an upcoming tour.
- To refer all resident questions and problems to the appropriate Marketing Manager or Property Manager.
- To assist with resident events.
- To maintain a sense of responsibility to MSC as well as to the residents.
- To process applications, leases, and contact sheets in a timely manner.
- To file as needed.
- To perform front desk duties (i.e. answer phones, greet and direct incoming traffic, etc.).
- To track tours & document in show-to-lease spreadsheet.
- To be familiar with DocuSign IV.
- To perform other tasks as may be assigned.
Office Obligations
- To process applications, leases, and contact sheets in a timely manner.
- To file as needed.
- To perform front desk duties (i.e. answer phones, greet and direct incoming traffic, etc.).
- To track tours & document in show-to-lease spreadsheet.
- To be familiar with DocuSign IV.
- To perform other tasks as may be assigned.
Success Factors
- A percentage of shows to leases is at least 33%.
- Rent Dynamics Telephone Performance Analysis is at least 62% and a phone to tour conversion rate of 50%.
- Leasing packets, from qualified applicants are accurate and the checklist is complete.
Position Type and Expected Hours of Work
- This is a part-time position.
- Hours of operation are Monday through Friday 9:00 a.m.-6:00 p.m., some Saturdays and Sundays required, 12:00 p.m.- 4:00 p.m..
Required Education And Experience
- A high school diploma or equivalent.
- Previous experience in leasing/sales/customer service a plus.
- A driver’s license required.