Leasing Specialist - Lift Apartments

About the role

Milhaus is an award-winning, mixed-use development, construction, and property management company specializing in Class A, urban, multifamily residential buildings. Headquartered in Indianapolis, Milhaus is comprised of inspired and industrious individuals passionate about developing mixed-use and multifamily communities. We provide exceptional customer experiences and create solutions for neighborhoods that positively impact communities through unparalleled expertise in real estate, investment, development, construction, and management.

The Leasing Specialist initiates and coordinates all phases of apartment leasing. The primary objective is to assist the Property Manager in generating satisfactory cash flow, positive resident relations, and optimal resident retention. The Leasing Specialist will regularly communicate with all necessary Milhaus employees, outside vendors, and other individuals as deemed necessary to fulfill the responsibilities of the position.

Responsibilities

• Performs all functions related to residency inquiries, including telephone and in-person inquiries, and maintains records of the inquiries.
• Conducts apartment and general property tours, takes telephone inquiries, greets future residents, takes applications and deposits while verifying information, and follows up with all future residents.
• Furnishes and explains written material and applications to prospective residents.
• Screens, interviews, and notifies applicants of their acceptance or denial as residents in accordance with company procedures, Equal Housing Opportunity (EHO) requirements, and any applicable program regulations.
• Conducts marketing surveys and makes marketing recommendations based on an analysis of the surveys.
• Assists with composing flyers and other media material for use in promoting residency.
• Assists with creating and developing promotional ideas and materials.
• Assists the Property Manager in maintaining all aspects of property operations. The Property Manager will generally assign primary areas of responsibility (which may change over time) to ensure continual training in each aspect of operating the property.
• Ensures the office, business center, clubhouse, models, target apartments, and market-ready apartments are in perfect condition. Cleans, vacuums, and dusts as needed.
• Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.
• Inspects move-outs and vacancies.
• Makes community contacts with employers, real estate agencies, and others as part of the corporate and community outreach program.
• Accepts checks, money orders, and certified checks for daily deposits.
• Reports any property loss or liability-related incidents to the appropriate parties in a timely fashion.
• Reports any work-related injuries to the appropriate parties in a timely fashion.
• Complies with all local, state, and federal regulations as well as all company policies and procedures.
• Other duties as assigned by supervisor.

Requirements

• Minimum two years of progressively responsible sales-related experience.
• High school diploma or equivalent.
• Valid Driver’s License.
• Reliable private transportation.
• Demonstrated excellence in producing promotional materials.
• Ability to meet the public with courtesy, tact, and poise.
• Computer skills sufficient to enter daily operations data into the computer.
• Knowledge of Equal Housing Opportunity (EHO) requirements and applicable program regulations.

Benefits

• Health, Vision, & Dental insurance.
• HSA account with employer match of $600.
• FSA for dependent care.
• Short-Term Disability.
• Company Paid Long-Term leave.
• Disability and Life Insurance.
• 401K Match.
• 4 weeks accrued PTO.
• 11 Paid Holidays.
• 30% discounts on apartments.
• Tuition/Certification Reimbursement.
• Wellness Bucks Program.
• Wellness Program and Competitions.
• Paid Maternity & Paternity Benefits.
• Employee Assistance Program.
• Pet insurance.

About Milhaus

We stand as one team dedicated to transforming neighborhoods. Through transparency and collaboration, we empower our people to lead. Bikes are our allies, local food is our craving, and entrepreneurship inspires us. First impressions are set by our energy and passion, not suits and ties. We embrace the changing ideal of what people call home. Integrity. Execution. Innovation. Collaboration. By joining us at our corporate office in downtown Indianapolis or onsite at one of our many properties, you’ll be provided the opportunity to grow your career and become part of a team that truly makes a difference.