Leasing Specialist

About the role

The Leasing Specialist reports directly to their Property Manager, and is expected to make teamwork and customer service their top priority. This is a role with strong career path growth opportunities.

Responsibilities

• Have complete knowledge of the apartment community and competition in the area
• Maintain daily traffic logs, phone logs, and follow-up
• Greet customers and tour apartment community while listening to and focusing on customer’s preferences
• Demonstrate amenities, apartment homes, pricing, and close leases
• Process incoming lease applications, run credit verifications, track all prospective tenants, and follow up on all leads
• Maintain an acceptable closing ratio as directed by Property Manager
• Prepare lease documentation and conduct lease signings
• Cook up all move-ins, move-outs, transfers and lease renewals to achieve maximum occupancy and resident retention
• Minimize vacancy loss by securing leases within 5 business days of move-out
• Generate prospect traffic through marketing efforts: community outreach, resident referrals, and property tours
• Shop the competition and assist with preparation of leasing reports and sales and marketing plans
• Axiliary with Property Manager in achieving net operating income and occupancy goals
• Act in accordance with all fair housing laws

Requirements

• Minimum of 6 months experience leasing at a multi-family apartment community
• Excellent communication skills & great attention to detail
• Desire to work as a team with ability to work independently on occasion
• Experience with property management software (Appfolio, Yardi, Tenant Turner, Knock, Property Meld, etc)
• Strong computer skills: Microsoft Office, Email, Gmail/Google Workspace, and social media as it pertains to marketing of community
• Excellent customer service and work ethic, a positive and energetic attitude, and passion for working with people!

Qualifications

• High school diploma (some college preferred)

Skills

• Real estate license is a nice to have, but not a requirement
• Reliable transportation required

Benefits

Your Benefits Package includes:

• HEALTH & PROTECTION: Medical, dental, and vision coverage, employer-paid life insurance ($50,000), employer-paid short-term disability, additional voluntary benefits
• TIME TO RECHARGE: 3 weeks paid time off, 12 paid company holidays, parental leave benefits
• FINANCIAL WELLNESS: 401(k) with employer match, flexible spending account (FSA), dependent care FSA, real career growth opportunities - we promote from within

Additional Notes

• Bi-lingual (English/Spanish) is a big plus