Leasing Specialist (Fort Hood)

About the Role

WinnCompanies is looking for a Leasing Consultant to join our military team at Fort Hood, TX. In this role, you will be providing exceptional customer service, managing the leasing process, and achieving overall community occupancy objectives. This role serves as the primary point of contact for prospective residents, ensuring a welcoming environment, and a smooth leasing experience.

Responsibilities

• Process applications, verify documentation, and prepare lease files.
• Ensure accurate data entry and tracking within property management software.
• Conduct property tours (in-person, virtual, and self-guided), highlighting community features, amenities, and available homes.
• Assess prospect needs and recommend appropriate floor plans and options.
• Explain pricing, availability, lease terms, specials, and application requirements.
• Guide prospects through the application, waitlist, and move-in process, ensuring accuracy and compliance.
• Maintain Show Ready Homes: ensure ‘Rent Ready’ property (interior and exterior) is presentable at all times with particular attention to the five (5) senses.
• Maintain cleanliness and presentation of leasing office, tour routes, and model units.
• Uphold all Fair Housing laws, ADA regulations, company policies, and professionalism standards.
• Participate in ongoing training to maintain compliance and improve performance.

Requirements

• A High School diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• 1-2 years of sales, customer service, or hospitality-related experience.
• Ability to manage multiple assignments and tasks and work under pressure.
• Outstanding verbal and written communication skills.
• Experience with computer systems including Microsoft Office Suite.
• Every employee must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license / ID is required to access the federal facility.

Preferred Qualifications

• Associate’s degree.
• National Apartment Leasing Professional (NALP) certification.
• Property management experience.
• Real estate certification.
• Familiarity with property management platforms.
• Knowledge of fair housing laws.
• Bilingual capabilities.

Benefits

• Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service.
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options.
• 401(k) with company match and company-paid life, AD&D, and long-term disability insurance.
• Tuition reimbursement, professional development opportunities, and career growth resources.
• Wellness programs, employee assistance resources, commuter benefits, and employee discount programs.
• Flexible work options for eligible positions.

Learn more about our benefits at https://www.winnbenefits.com.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.